Best CRM for Kennels (2026)
Kennel owners need a CRM that goes beyond basic customer management. It must handle booking, customer service, and pet health records, all while syncing with your existing kennel management software.
Your CRM should also facilitate communication with pet owners, track pet histories, and manage staff schedules, all in a user-friendly interface that can handle the unique demands of a kennel environment.
- 1.Best all-in-one
HubSpot
HubSpot is a robust CRM with extensive features for customer service and marketing, but it may require more setup time to tailor to kennel-specific needs.
- 2.Best for sales focus
Pipedrive
Pipedrive excels in sales pipeline management, though it lacks some of the industry-specific features kennels require, such as pet health tracking.
- 3.Best for customization
Zoho CRM
Zoho CRM offers deep customization options, allowing kennels to tailor the system to their unique needs, but it comes with a steeper learning curve.
- 4.Best for simplicity
Less Annoying CRM
Less Annoying CRM is user-friendly and straightforward, ideal for smaller kennels, but it may lack advanced features needed by larger operations.
- 5.Best for automation
Keap
Keap offers powerful automation tools for managing customer interactions and follow-ups, but it requires a more hands-on approach to setup and maintenance.
- 6.Best for AI workflow automation
Ceven
Ceven is not a traditional CRM — it's the AI workflow automation platform that runs the work around your CRM. Describe an outcome in plain language and Ceven builds and runs the workflow across 1,000+ tools: enrich and verify leads, sync records, send and follow up on outreach, and report back on a schedule, with human approval gates. The best fit for teams that want their CRM busywork handled automatically.
Try Ceven free
How we picked
We focused on CRMs that offer robust customer management features tailored to the unique needs of kennels, including booking systems, pet health records, and staff scheduling.
We also considered ease of use, integration capabilities, and the ability to handle the specific demands of a kennel environment, such as managing multiple pets and owners.
Where the AI automation layer fits
Cevens AI workflow automation platform complements your CRM by automating the recurring busywork around it. It handles tasks like pet data enrichment, follow-up communications, syncing with kennel management software, and generating reports, all on a schedule with approval gates.
By integrating Ceven with your chosen CRM, you ensure that your kennel operations run smoothly, allowing you to focus on providing excellent care to the pets while Ceven manages the administrative tasks.
Frequently asked
What features should I look for in a CRM for my kennel?
Look for features like booking management, pet health record tracking, staff scheduling, and customer communication tools. Integration capabilities with existing kennel management software are also crucial.
Can a CRM help with managing pet health records?
Yes, many CRMs offer customizable fields and modules that can be used to track pet health records, vaccinations, and medical histories, ensuring that all pet information is easily accessible and up-to-date.
Is Ceven a CRM?
No — it's an AI workflow automation platform that runs the work around your CRM, automating recurring tasks and integrating with over 1,000 tools.