ceven

Bugherd

Syncs visual feedback and site bugs into your development backlog, automates project setup for new clients, and routes user reported issues to the right team member.

Try Bugherd in Ceven

Ask Ceven anything
Standard

Why use Ceven?

  1. AI native Bugherd integration

    • Describe the outcome and Ceven picks the right Bugherd calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Bugherd data, across all 26 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Bugherd access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Bugherd, when, and on whose behalf.
    • The agent pauses and asks when Bugherd is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Bugherd.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Bugherd action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Bugherd, and when to use it.

Create project
Use this when you need to initialize a new project by providing a name and the site url.
Create task
Use this when you have a project id and specific bug details to log as a new task.
Update task
Use this to change the status, priority, or description of an existing task in a project.
Create comment
Use this to add a discussion point or feedback note to a specific task.
List active projects
Pull a list of all currently active projects to sync with other project management tools.
Show project
Retrieve metadata and configuration details for a specific project id.
Add guest to project
Use this to invite a client to a project using their email or an existing guest id.
Add member to project
Assign an internal team member to a specific project for task ownership.
Create column
Add a custom workflow column to a project to track specific development stages.
List columns
Pull all default and custom columns for a project to validate workflow states.
Upload attachment
Attach a binary file or screenshot directly to a specific task in a project.
Show user tasks
List all tasks created by or assigned to a specific user id.
Create Attachment
Tool to add a new attachment to a task using an existing url. use when you have project and task ids and the external file url ready.
Create Webhook
Tool to create a new webhook for real time event notifications. use when you need to configure a callback endpoint for task or comment events. example: "create a webhook for 'task create' events to be sent to 'https://example.com/webhook'."
Delete Project
Tool to delete a project. use when you need to permanently remove a project and its associated data. this action cannot be undone, so confirm the project id before calling.
List Attachments
Tool to list all attachments for a task. use when you need to retrieve file attachments after fetching task details.
List Projects
Tool to list all projects in your account. use after setting up valid api credentials.
List Users
Tool to list all users in your account. use after authenticating to fetch the current user roster. supports pagination via the `page` parameter.
List Webhooks
Tool to list all installed webhooks. use when you need to audit or verify existing webhooks after setup.
Show Attachment
Tool to retrieve details of a specific attachment. use after you have project id, task id, and attachment id to get filename, url, and timestamps.
Show Column
Tool to show details of a specific column. use when you need metadata for a particular column within a project.
Show Organization
Tool to retrieve your bugherd organization details. use after authenticating to fetch account metadata.
Show User Projects
Tool to list all projects a specific user has access to. use after obtaining the user's id.
Update Column
Tool to update a column in a project. use when you have the project and column ids and need to rename a column. use after confirming the correct ids.
Update Project
Tool to update settings for an existing project. use when you have the project id and need to change its configuration.

25 actions · scroll to see them all

Frequently asked questions

Ceven monitors your BugHerd projects through webhooks. The moment a user drops a pin on your website, BugHerd sends a notification to Ceven. The agent then parses the task details, including the page url and the user comments, and can automatically route that information into your preferred project management tool. You can set up logic so that only high priority bugs trigger an immediate alert, while low priority visual tweaks are simply added to a weekly digest for your developers to review during their sprint planning sessions.
Yes. You can build a workflow where a trigger in your CRM, such as moving a deal to the won stage, tells Ceven to create a new BugHerd project. The agent will name the project after the client, set the site url to the staging environment, and send out guest invitations to the client stakeholders. This eliminates the manual setup process and ensures that your clients can start providing visual feedback the moment the first staging link is delivered to them.
Absolutely. Ceven can create, list, and update columns within your BugHerd projects. This is useful for agencies that have a very specific quality assurance process. For example, you can have the agent move a task from a column called Client Reported to a column called Dev In Progress once a developer has been assigned. By automating these transitions, you keep your project board clean without requiring your team to manually drag and drop every single task throughout the day.
Yes. Ceven can upload binary files or link external urls as attachments to any task. This is particularly helpful when you want to attach a technical specification document or a design mockup from Figma to a bug report. The agent takes the file source and the task id and ensures the attachment is correctly linked. This provides your developers with all the context they need in one place without having to hunt through email threads or chat logs for the right asset.
Ceven operates using the permissions of the API key provided. When the agent adds a guest to a project, it follows the standard BugHerd guest model where the user can report bugs but cannot access the full administrative settings of the project. It is important to note that guest invitations are subject to the limits of your specific BugHerd plan. If you reach your guest limit for a certain tier, the API call to add a new guest will return an error, which Ceven will report back to you in the workflow log.
Ceven can manage as many projects as your BugHerd account allows. The agent uses pagination when listing projects or users, meaning it can handle accounts with hundreds of active projects without hitting timeout issues. If you have a very large organization, we recommend using search filters or specific project ids in your prompts to help the agent find the right data faster, although the agent is capable of walking through the full list if the workflow requires a global audit.
If a project is deleted, the project id becomes invalid. Any cached references to that project in your Ceven workflows will result in a not found error from the BugHerd API. Because deletion is permanent in BugHerd and cannot be undone, Ceven will always ask for confirmation before executing a delete project action. Once the project is gone, all associated tasks and comments are also removed, so we recommend archiving tasks or exporting data before triggering a full project deletion via the agent.
Yes. By using the add member to project and update task actions, Ceven can ensure the right person is responsible for a bug. The agent can look up a user by their id and assign them to the task. One quirk of the BugHerd API is that a user must be a member of the project before they can be assigned to a task within that project. Ceven handles this logic automatically by checking the member list first and adding the user if they are missing before attempting the task assignment.

Alternatives to Bugherd

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

Marker.io logoMarker.ioUsersnap logoUsersnapProofHub logoProofHub

Try Ceven on your stack

Plug Ceven on top of the tools you already run. Connect Bugherd and the rest of your stack, describe the outcome, and its agents handle the work end to end, days of it in minutes.

Get started for free