Lodgify

Syncs vacation rental bookings across channels in real time, automates guest communication based on availability, and manages property listings from one central hub.

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Why use Ceven?

  1. AI native Lodgify integration

    • Describe the outcome and Ceven picks the right Lodgify calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Lodgify data, across all 30 of its actions.
  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Lodgify access.
    • Per user and per environment credentials instead of shared keys.
  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Lodgify, when, and on whose behalf.
    • The agent pauses and asks when Lodgify is unclear instead of plowing ahead.
  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Lodgify.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Lodgify action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Lodgify, and when to use it.

Get Countries
Use this when you need to populate country selectors with supported iso codes and names for property addresses.
Get Property Availability
Pull availability dates for a specific property ID to check for open gaps or booking conflicts.
List Channel Connections
Retrieve all active channel connections to verify which platforms are currently syncing data.
List Channel Mappings
Pull all channel mappings filtered by property or channel code to ensure listings are linked correctly.
List Channel Reservations
Pull reservations across channels filtered by property or date range to build occupancy reports.
List Channels
Retrieve a list of all available booking channels to configure new integration paths.
List Properties
Pull a paginated list of all managed properties to audit listing details or status.
Update Property
Modify property details like pricing or descriptions. Use this to push seasonal rate changes.
Create Reservation
Manually add a booking to the Lodgify calendar for direct offline rentals or phone bookings.
Cancel Reservation
Mark a booking as canceled and release the dates back into the available pool.
Get Reservation Details
Pull full guest info and payment status for a specific reservation ID.
Update Reservation
Change dates or guest contact information for an existing booking.

12 actions · scroll to see them all

Frequently asked questions

Ceven leverages the Lodgify channel manager API to maintain a single source of truth for your calendar. When a booking occurs on any connected channel, Lodgify updates its central calendar, and Ceven detects this change via a webhook or polling. The agent then ensures all other connected channels are updated immediately. Because Ceven operates in real time, the window for double bookings is minimized. If a conflict does occur due to a channel delay, Ceven can be programmed to alert the manager immediately via Slack or email so they can resolve the overlap before the guest arrives.
Yes. Ceven can use the update property and pricing tools to push new rates to Lodgify. You can set up a workflow where the agent monitors local events or weather patterns and automatically adjusts your nightly rates in Lodgify. Once the rate is updated in the Lodgify dashboard, the software pushes those changes out to your connected channels like Airbnb and Booking.com. This allows for dynamic pricing strategies without requiring a separate expensive tool, as Ceven handles the logic and Lodgify handles the distribution.
Lodgify imposes specific rate limits on their API to ensure platform stability. Depending on your account tier, you may encounter limits on the number of requests per minute. Ceven manages this by implementing an intelligent queuing system. If the agent hits a rate limit, it will automatically pause and retry the request using an exponential backoff strategy. This ensures that your workflows do not fail during high volume periods, such as a sudden surge in summer bookings, though you may notice a slight delay in synchronization for very large property portfolios.
Ceven supports any channel that is actively connected and mapped within your Lodgify account. Since Lodgify acts as the aggregator, Ceven does not need separate connections to Airbnb or VRBO. It simply reads the aggregated data from the Lodgify API. If you add a new channel connection inside the Lodgify dashboard, Ceven can see that new connection via the list channel connections tool and begin processing reservations from that source immediately without any additional configuration on the Ceven side.
Absolutely. By monitoring the list channel reservations tool, Ceven can identify when a new guest books a stay. The agent can then pull the guest email and property details and trigger a personalized communication sequence. You can design workflows that send a welcome message three days before check in and a thank you note the day after check out. While the message is sent via your preferred email or SMS tool, the trigger and the guest data are pulled directly from your Lodgify reservation records.
Property mapping is the process of linking a specific listing on a channel to a property in Lodgify. Ceven uses the list channel mappings tool to understand these relationships. When a reservation comes in from an external site, it arrives with a channel specific ID. Ceven looks up that ID in the mapping table to determine which physical property is being booked. This allows the agent to trigger property specific workflows, such as notifying the correct cleaning crew for a specific address rather than sending a generic alert.
Ceven can read the reservation data including the tax breakdowns provided by Lodgify. While the actual tax calculation is handled by the Lodgify engine based on your regional settings, Ceven can pull these totals and push them into your accounting software. For example, the agent can separate the base nightly rate from the occupancy tax and the cleaning fee, ensuring your books are accurate for tax filing. This removes the need to manually export CSV files from Lodgify and reformat them for your accountant.
Guest data is handled with strict security protocols. Ceven accesses your Lodgify data using secure API tokens. We do not store your guest data permanently in a way that is accessible to other users. The data is pulled into the workflow context to perform the requested action and is then handled according to our data retention policy. All transmissions between Ceven and Lodgify are encrypted using industry standard TLS. You maintain full control over the permissions granted to the API token in your Lodgify account settings.

Alternatives to Lodgify

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

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