ceven

Microsoft Teams

Automates team communications by bridging chat and channel activity with your external tools, managing team memberships, and drafting responses to internal queries.

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Why use Ceven?

  1. AI native Microsoft Teams integration

    • Describe the outcome and Ceven picks the right Microsoft Teams calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Microsoft Teams data, across all 153 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Microsoft Teams access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Microsoft Teams, when, and on whose behalf.
    • The agent pauses and asks when Microsoft Teams is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Microsoft Teams.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Microsoft Teams action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Microsoft Teams, and when to use it.

Post channel message
Use this when a workflow needs to broadcast a notification or update to a specific team channel.
Send chat message
Send a direct message to a user or a group chat. Use this for private notifications or one on one alerts.
Create team
Provision a new team using a template. Use this during onboarding or when starting a new project.
Add team member
Grant a user access to a team. Use this when updating project membership or granting permissions.
Create channel
Add a standard, private, or shared channel to an existing team to organize discussions.
List team channels
Pull all channels within a team. Use this to find the correct destination for a message.
Get chat messages
Retrieve a history of messages from a specific chat or channel thread for analysis.
Reply to message
Post a response to a specific message thread to keep conversations organized.
Create online meeting
Schedule a standalone Teams meeting without linking it to a calendar event.
Search users
Query the organization directory to find user IDs by name or email.
Archive team
Set a team to read only state after a project is completed to reduce clutter.
List team members
Pull the full list of users in a team for auditing or bulk notification workflows.
Add member to team
Tool to add a user to a microsoft teams team. use when granting or updating membership for a user.
Archive Teams team
Tool to archive a microsoft teams team. use after confirming the team id; returns 202 if accepted.
Get all chats
Retrieves all microsoft teams chats a specified user is part of, supporting filtering, property selection, and pagination.
Get all chat messages
Retrieves all messages from a specified microsoft teams chat using the microsoft graph api, automatically handling pagination; ensure `chat id` is valid and odata expressions in `filter` or `select` are correct.
Delete Teams team
Tool to delete a microsoft teams team. use after confirming the target team id.
Get team channel
Tool to get a specific channel in a team. use after obtaining valid team and channel ids to fetch channel details.
Get chat message
Tool to get a specific chat message. use after confirming chat id and message id.
Get Team
Tool to get a specific team. use when full details of one team by id are needed.
List message replies
Tool to list replies to a channel message. use after obtaining team, channel, and message ids.
List Teams templates
Tool to list available microsoft teams templates. use when retrieving templates for team creation or customization workflows.
List users
Tool to list all users in the organization. use when you need to retrieve directory users with filtering, pagination, and field selection.
Create a channel
Creates a new 'standard', 'private', or 'shared' channel within a specified microsoft teams team.
Create Chat
Creates a new chat; if a 'oneonone' chat with the specified members already exists, its details are returned, while 'group' chats are always newly created.
Get Teams message
Retrieves a specific message from a microsoft teams channel using its team, channel, and message ids.
List Teams
Retrieves microsoft teams accessible by the authenticated user, allowing filtering, property selection, and pagination.
List chat messages
Retrieves messages (newest first) from an existing and accessible microsoft teams one on one chat, group chat, or channel thread, specified by `chat id`.
List People
Retrieves a list of people relevant to a specified user from microsoft graph, noting the `search` parameter is only effective if `user id` is 'me'.
Post message to Teams channel
Posts a new text or html message to a specified channel in a microsoft teams team.

30 actions · scroll to see them all

Frequently asked questions

Ceven operates using the permissions granted via the Microsoft Graph API during the OAuth flow. This means the agent can only access teams, channels, and chats that the authorizing user or the application identity has permission to view. If a user is not a member of a private channel, the agent cannot post there or read its history regardless of the global app permissions. We follow the principle of least privilege, ensuring that the agent only interacts with the specific scopes required for your defined workflows. You can manage these permissions within the Microsoft 365 admin center at any time to restrict or expand access.
Yes, provided the user who authorized the connection is a participant in those chats. The agent uses the Microsoft Graph API to retrieve messages. For group chats and one on one conversations, the agent can pull recent history to provide context for a prompt or to monitor for specific trigger words. However, it cannot access chats where it has not been explicitly invited or where the authorizing user lacks access. All data is processed in real time and is not used to train the underlying models, ensuring that your internal company communications remain private and secure within your tenant.
Ceven is subject to the Microsoft Graph API rate limits, which are designed to prevent service abuse. If a workflow attempts to post hundreds of messages in a very short window, Microsoft may return a 429 too many requests error. When this happens, Ceven employs an exponential backoff strategy, pausing the workflow and retrying the request after a short delay. To avoid these limits, we recommend using summary posts or digests instead of individual messages for high volume data streams. This ensures your automation remains reliable and does not trigger temporary throttling across your entire Microsoft 365 environment.
When you trigger a team creation, Ceven calls the Graph API to provision a new team object. You can specify a display name and a description. If you have defined a template, the agent will sequentially create the requested channels and add the specified members immediately after the team is live. This prevents the common issue of having empty teams that require manual setup. The process typically takes a few seconds as Microsoft propagates the new team across the tenant. Once complete, the agent can post a welcome message to the general channel to notify all new members that the space is ready.
Ceven can add users to teams, including guest users, as long as those guests already exist in your Azure Active Directory. The agent cannot create a new Azure AD identity, as that requires higher level global admin privileges which we do not request for standard installations. Once a guest is invited to the tenant by an administrator, the agent can seamlessly add them to the relevant teams and channels. This allows you to automate the onboarding of contractors or partners into specific project spaces without needing a manual invite for every single channel they need to access.
Yes, the agent can distinguish between a new post and a reply. When using the reply action, the agent targets a specific message ID within a channel. This ensures that the conversation remains threaded and does not clutter the main channel feed with disjointed messages. This is particularly useful for automated monitoring where the agent posts an initial alert and then adds updates to that same thread as the issue is resolved. By maintaining thread integrity, the agent helps keep your team communication organized and searchable for future reference by human users.
If a workflow attempts to post a message or add a member to an archived team, the Microsoft Graph API will return an error indicating that the resource is read only. Ceven handles this by catching the error and notifying the workflow owner that the destination team is no longer active. You can configure your workflow to either stop execution or attempt to find an alternative channel. Because archived teams cannot be modified, the agent will simply skip those steps and move to the next action in the sequence, ensuring that one archived project does not break your entire automation pipeline.
The agent can create online meetings, but the organizer will be the user who authorized the connection. It cannot impersonate another user to schedule a meeting on their behalf unless you have configured a service principal with application wide permissions, which requires explicit approval from your Microsoft 365 global admin. In most standard setups, the agent creates the meeting link and then posts that link into a chat or channel, or sends it via email. This ensures that the meeting is properly tied to a real identity and follows the calendar availability and timezone settings of the authorizing user.

Alternatives to Microsoft Teams

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

Slack logoSlackZoom logoZoomGoogle Chat logoGoogle Chat

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