ceven

SendGrid

Triggers transactional emails based on app events, manages subscriber lists in real time, and syncs delivery analytics back to your CRM.

Try SendGrid in Ceven

Ask Ceven anything
Standard

Why use Ceven?

  1. AI native SendGrid integration

    • Describe the outcome and Ceven picks the right SendGrid calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your SendGrid data, across all 359 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke SendGrid access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in SendGrid, when, and on whose behalf.
    • The agent pauses and asks when SendGrid is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach SendGrid.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every SendGrid action to support review and sign off.

Supported tools

Every action Ceven's agents can run on SendGrid, and when to use it.

Add or update contact
Use this to create a new recipient or update custom fields for an existing one. Required for syncing user profiles.
Add recipient to list
Put a single email address into a specific marketing list. Use this for newsletter sign ups.
Create campaign
Set up a new marketing campaign with a subject and sender. Use this to draft bulk sends.
Create segment
Define a group of recipients using date, text, or number filters. Use this for targeted outreach.
Create template version
Draft a new version of a transactional template. Use this for A B testing or design updates.
Activate template version
Set a specific template version as the active one for live emails.
Create suppression group
Make a new group for unsubscribes. Use this to organize different opt out lists.
Add to suppression group
Move an email address into an unsubscribe group to stop future sends.
Create custom field
Add a new data field to your contact records. Use this for storing user preferences.
Create event webhook
Set up a URL to receive real time notifications for delivers, opens, and clicks.
Cancel scheduled send
Stop a queued email batch using the batch ID. Use this for urgent content corrections.
Create sender
Register a new from email address. Use this when adding new team members as senders.
Add a batch of ips to an ip pool
This operation appends a batch of ips to an ip pool. this operation requires all ip assignments to succeed. if any ip assignments fail, this endpoint will return an error.
Add an ip address to a pool
Add an ip address to a pool with this endpoint. activation in sendgrid needed first. it takes up to 60 seconds. possible to add to multiple pools. retrieve ips via a specific endpoint.
Add an ip to an authenticated domain
**this endpoint allows you to add an ip address to an authenticated domain.**
Add a single recipient to a list
**this endpoint allows you to add a single recipient to a list.**
Add a twilio sendgrid ip address
This operation adds a twilio sendgrid ip address to your account. you can also assign up to 100 subusers to the ip address at creation.
Add ips
**this endpoint is for adding a(n) ip address(es) to your account.**
Add one or more ips to the allow list
This endpoint adds allowed ip addresses to a list, which then assigns each ip an id for future removal; ids can be retrieved via a specific retrieval endpoint.
Add or update a contact
The endpoint can handle 30k contacts or 6mb, reports queuing/errors, needs extra steps to confirm changes and retrieve ids. custom fields must pre exist and exact identifiers are required for updates; email addresses are auto lowered in cas
Add recipient addresses to the global suppression group
**this endpoint allows you to add one or more email addresses to the global suppressions group.**
Add suppressions to a suppression group
**this endpoint allows you to add email addresses to an unsubscribe group.** if you attempt to add suppressions to a group that has been deleted or does not exist, the suppressions will be added to the global suppressions list.
Approve access request
**this endpoint allows you to approve an access attempt.** **note:** only teammate admins may approve another teammate’s access request.
Assign a batch of subusers to an ip
This operation appends a batch of subusers to a specified ip address. this endpoint requires all subuser assignments to succeed. if a subuser assignment fails, this endpoint will return an error.
Associate a branded link with a subuser
Parent accounts can create and validate branded links, then assign them to subusers through the api or twilio sendgrid app, enabling subusers to use the branded links for mail.
Associate an authenticated domain with a given user
Associate authenticated domains with subusers under a parent account to enable email sending using the parent's domain. authentication by the parent is required. multiple domains can be linked using the specified endpoint.
Authenticate a domain
The endpoint enables domain authentication for users or subusers, offering two methods, 'username' parameter for visibility and modification, or the association workflow for a fixed, non editable domain assignment.
Authenticate an account with single sign on
Authenticates and logs in a user to twilio sendgrid as a specific admin identity configured for sso by partner. any additional teammates or subusers will need to log in directly via app.sendgrid.com
Bind authenticated domains to user
This endpoint enables linking up to five authenticated domains from a parent account to a subuser, giving them permission to send emails with the parent's domain. domains are prioritized when sending emails.
Bulk delete single sends
This api endpoint enables the deletion of multiple single sends by providing their ids. retrieve ids with a get request to `/marketing/singlensends`. deletions are irreversible.

30 actions · scroll to see them all

Frequently asked questions

Ceven implements a smart queuing system that respects SendGrid rate limits to prevent 429 errors. When a workflow triggers a massive batch of contact updates or email sends, the agent breaks the requests into smaller chunks and monitors the response headers for remaining quota. If a limit is hit, the agent pauses and uses an exponential backoff strategy to retry the request. This ensures that your transactional mail continues to flow even during high volume events like a product launch or a flash sale without crashing your integration.
Yes. Ceven can create new versions of your transactional templates and activate them via the API. You can build a workflow where a successful review of a new design in your project management tool triggers the agent to push that version live in SendGrid. This removes the need for a developer to manually update template IDs in your code. You can also use the agent to rotate versions based on a schedule or a specific trigger, allowing for automated content refreshes across your entire email ecosystem.
The agent uses the Add or Update Contact endpoint to maintain a mirror of your user data. You must first ensure the custom fields exist in your SendGrid account, which Ceven can do for you using the Create Custom Field action. Once the fields are set, the agent maps data from your source system to those specific SendGrid keys. This allows you to use substitution tags in your templates, such as the user name or a specific discount code, which are populated in real time during the send.
SendGrid allows a maximum of 120 custom fields per account. This is a hard limit imposed by the vendor. If your workflow attempts to create a 121st field, the API will return an error. Ceven helps you manage this by tracking your field usage and alerting you when you are approaching the limit. If you need more data points, the agent can help you consolidate fields or suggest moving some data into the email body as dynamic content rather than stored contact attributes.
Absolutely. You can set up a webhook in SendGrid that notifies Ceven whenever a user clicks an unsubscribe link. The agent then takes that event and updates the user record in your CRM to marked as opted out and adds them to a SendGrid suppression group. This ensures that you stay compliant with email laws without having to build a custom listener. The agent can also move users between different suppression groups based on which specific newsletter they chose to leave.
Ceven can interact with subuser accounts if you have the proper parent account permissions. The agent can assign branded links or authenticated domains to subusers, which is essential for agencies managing multiple clients. By using the parent API key, Ceven can perform administrative tasks across all sub accounts, such as auditing sender identity or updating global suppression lists. This allows you to manage a fleet of email accounts from a single centralized workflow instead of logging into each subuser dashboard.
Ceven provides a unique listener URL that you plug into the SendGrid Event Webhook settings. You select which events you want to track, such as delivered, opened, clicked, or bounced. Every time one of these events occurs, SendGrid sends a POST request to Ceven. The agent parses this JSON payload and can then trigger a downstream action. For example, if an email bounces, the agent can automatically create a ticket in your help desk or flag the user record for manual review.
Yes. You can build a workflow that creates two different template versions in SendGrid and splits your recipient list into two equal segments. The agent sends the first version to segment A and the second to segment B. After a set period, the agent pulls the open and click rates for both campaigns and compares the results. Based on the winning metric, the agent can then automatically activate the winning template version for all future sends in that category, fully automating your optimization process.

Alternatives to SendGrid

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

Mailgun logoMailgunPostmark logoPostmarkAmazon SES logoAmazon SES

Try Ceven on your stack

Plug Ceven on top of the tools you already run. Connect SendGrid and the rest of your stack, describe the outcome, and its agents handle the work end to end, days of it in minutes.

Get started for free