ceven

Userflow

Syncs user attributes and group memberships from your database into Userflow and triggers custom onboarding events based on external product activity.

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Why use Ceven?

  1. AI native Userflow integration

    • Describe the outcome and Ceven picks the right Userflow calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Userflow data, across all 18 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Userflow access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Userflow, when, and on whose behalf.
    • The agent pauses and asks when Userflow is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Userflow.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Userflow action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Userflow, and when to use it.

Create or Update Group
Use this to create a new company group or update attributes for an existing one to control group level flow targeting.
Create or Update User
Use this to sync user profile data from your database to Userflow for personalized onboarding messages.
Delete User
Permanently remove a user and all their flow history and attributes from the system.
Delete Group
Permanently remove a group and all associated attributes and memberships.
Delete Content Session
Remove a specific interaction session including progress and survey answers.
Get Content Object
Pull details for a specific flow, checklist, or launcher using its unique ID.
Get Content Version
Retrieve a specific version of a flow to see the exact survey questions or tasks active at that time.
Get Group
Pull all attributes and creation data for a specific company group by ID.
Get User
Pull a full user record including attributes and their group memberships.
List Attribute Definitions
Pull a list of all user and group attributes currently being tracked in the account.
List Content
Pull all available flows, checklists, and launchers to verify what is live in the app.
List Content Sessions
Pull user journeys through flows to analyze where users drop off in a checklist.
List Event Definitions
Pull all custom events currently tracked to ensure naming conventions are consistent.
List Groups
Pull a paginated list of all company groups, optionally filtered by attributes.
List Users
Pull a paginated list of all users with optional sorting and membership expansion.
Track Event
Record a custom action for a user or group to trigger a specific Userflow guide.
Create or Update a Group
Tool to create a new group or update an existing group (also referred to as companies in the Userflow UI). Use when you need to create a new group or update attributes of an existing group by providing the group ID.
Create or Update a User
Tool to create a new user or update an existing user in Userflow. Use when you need to synchronize user data from your back end to Userflow. If the user ID exists, attributes will be merged; otherwise a new user is created.
Delete a Content Session
Tool to permanently delete a content session including its associated progress and survey answers. Use when you need to remove a content session from the system. This action cannot be undone. This operation is idempotent and will succeed ev
Delete a Group
Tool to permanently delete a group including all their attributes, memberships and events. Use when you need to remove a group from the system. This action cannot be undone, but users who were members of the group will remain intact. This o
Delete a User
Tool to permanently delete a user including all their attributes, memberships, events and flow history. Use when you need to remove a user from the system. This action cannot be undone, but groups that the user was a member of will remain i
Get a Content Object
Tool to retrieve details of a specific content object (flow, checklist, or launcher) by ID. Use when you need to get information about a single content object, including its draft and published versions.
Get a Content Version
Tool to retrieve details of a specific content version by ID. Use when you need to get information about a versioned content object, including its questions (for surveys) or tasks (for checklists).
Get a Group
Tool to retrieve details of a specific group (company) by group_id. Use when you need to get information about a group including their attributes, creation timestamp, and optionally expanded relationships like memberships and users. Note: G
Get a User
Tool to retrieve details of a specific user by user_id. Use when you need to get information about a user including their attributes, creation timestamp, and optionally expanded relationships like memberships and groups.
List Content Versions
Tool to retrieve all versions of content including survey questions and checklist tasks. Use when you need to see the version history of flows, checklists, or launchers to track changes over time.
Remove a User from a Group
Tool to remove a user from a group (group membership). Use when you need to revoke a user's membership in a specific group. This operation is idempotent and will succeed even if the user is not already a member of the group.
Track an Event
Tool to record a custom event for a user or group for analytics and personalization. Use when you need to track user actions or behaviors. Events can be associated with just a user, just a group, or both a user and a group.

28 actions · scroll to see them all

Frequently asked questions

Ceven manages group memberships by interacting with the Userflow API to link user IDs to group IDs. When you run a workflow to add a user to a group, the agent first verifies the group exists using the List Groups tool and then executes the membership update. This allows you to automate the movement of users between tiers, such as moving a user from a Trial group to a Paid group the moment a subscription is confirmed in your billing system. Because these updates happen in real time, the user sees the corresponding onboarding content immediately upon their next page load without any manual intervention from your team.
Yes. Ceven uses the Track Event action to send signals to Userflow from any connected tool. For example, if a user completes a profile setup in a third party portal, Ceven can send a custom event to Userflow. You then configure the trigger for your flow within the Userflow dashboard to fire when that specific event is received. This creates a bridge between your external ecosystem and your in app guidance, ensuring that the onboarding experience reflects the users actual progress across your entire product suite rather than just their clicks inside the web app.
The Create or Update User action is idempotent. If the agent provides a user ID that is not yet in the Userflow system, the API creates a new user record with the provided attributes. If the user ID already exists, Userflow simply merges the new attributes into the existing profile. This simplifies your workflows because you do not need to build complex logic to check for a users existence before attempting an update. The agent simply pushes the current state of the user from your source of truth, and Userflow handles the reconciliation of that identity automatically.
Yes, Userflow imposes rate limits on their API to ensure platform stability. While Ceven manages request pacing automatically, very large bulk updates, such as syncing a database of a hundred thousand users at once, may be throttled by the Userflow API. In these cases, Ceven uses a queue system to trickle the updates over time rather than hitting the limit and failing the workflow. It is important to note that certain advanced segmentation features are gated by your Userflow subscription tier, so if an API call returns a permission error, you should verify that your plan supports the specific attribute or group functionality you are attempting to use.
Ceven can delete content sessions, users, and groups, but it cannot delete the actual flow definitions, checklists, or launchers themselves. The Userflow API is designed to protect your core content assets from accidental deletion via API calls to prevent catastrophic loss of onboarding logic. To delete a flow or a checklist, you must use the Userflow visual editor in the dashboard. Ceven focuses on the data layer, managing the users and the events that trigger those flows, while the creative design and structural logic of the guides remain safely under your manual control in the UI.
Ceven uses the List Content Sessions tool to pull detailed interaction data. The agent can query which tasks within a checklist have been completed by a specific user and identify where they are stuck. You can build a workflow that monitors these sessions and sends a Slack alert to a Customer Success Manager if a high value user has not completed the primary onboarding checklist within three days. This allows your team to proactively reach out and offer help based on the exact step where the user stopped, turning raw Userflow data into actionable outreach.
Ceven can read your attribute definitions using the List Attribute Definitions tool, which allows the agent to understand what data points are currently being tracked. However, you cannot create new attribute definitions via the API. Userflow creates attribute definitions automatically the first time a value is sent for a new attribute key. To add a new attribute, simply use the Create or Update User action to send a value for a key that does not yet exist. The agent will push the data, and Userflow will dynamically register the new attribute in your account settings for use in your targeting segments.

Alternatives to Userflow

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

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