AI agents for title & escrow
AI agents alongside Qualia and SoftPro. Order intake, curative chasing, and closing-package assembly keep files moving to the settlement table.
Systems of record this works alongside
Starter workflows
Order intake and setup
Read the new order from the lender or the agent, open the file in Qualia or SoftPro, pre-fill the parties and property, order the title search, and confirm receipt to the referral source. The file is set up correctly before the escrow officer touches it.
Title curative chase
Work the exceptions on the title commitment, request payoffs, releases, and estoppels from the right party, and write them back to the file as they clear. The officer works the hard curative items instead of the routine payoff requests.
Closing-package assembly
Assemble the settlement statement, the closing documents, and the wiring instructions to the lender's and the state's requirements, and stage the package for the escrow officer's review. Fewer last-minute scrambles before a signing.
Post-closing and policy issuance
After closing, track recording, chase the recorded documents from the county, draft the final title policy, and confirm the file is clear to close out. The post-closing backlog stops aging.
Every file is a race against a closing date
A title and escrow file has a fixed finish line and a dozen third parties who each control one piece of it: the county recorder, the payoff lender, the HOA, the surveyor. The escrow officer spends the day chasing those parties and reconciling what comes back against the file in Qualia or SoftPro. Ceven runs the chase and the reconciliation, so the officer manages the exceptions and the closing itself rather than the follow-up calls. The title production system stays the book of record and the wire controls stay exactly where they are.
Curative work without the routine drudgery
Clearing title is part judgment and part paperwork, and the paperwork drowns the judgment. Ceven handles the routine curative items, requesting payoffs and releases and estoppels from the right party and writing them back to the file as they clear, and surfaces the genuinely tricky exceptions to the officer with the context attached. The officer's expertise goes to the items that need it. Every request and every document is logged against the file for the audit and the underwriter.
Wire safety is not automated away
Wire fraud is the industry's defining risk, and no operations layer should touch the controls that protect a closing. Ceven assembles the package and stages the wiring instructions, but the verification and the release of funds stay entirely with the escrow officer and the firm's established controls. Ceven drafts and reconciles; it never initiates or approves a wire. The firm keeps its safeguards intact and gains speed everywhere those safeguards are not the point.
Frequently asked
Does the agent handle wire transfers?
No. Wire verification and release stay entirely with the escrow officer and the firm's controls. Ceven assembles documents and reconciles the file; it never initiates, approves, or verifies a wire.
Does this work with Qualia and SoftPro?
Yes, both on the standard adapter, along with RamQuest and ResWare. Ceven reads the file, orders search and services, and writes drafted updates back on the firm's authorization.
Can it issue the title policy?
It drafts the final policy and assembles the post-closing package. The escrow officer or the underwriter reviews and issues. The human stays in the issuance decision.
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