Compare toolsUpdated 2026-07-06

Make vs Relay.app

In the rapidly evolving landscape of B2B SaaS, tools like Make and Relay.app have emerged as powerful solutions for automating workflows across various applications. Both platforms offer unique features that cater to different needs, making the choice between them a critical decision for businesses looking to streamline their operations.

Decision-makers evaluating Make vs. Relay.app are typically IT managers, operations leaders, or business process owners. They need to understand the strengths and weaknesses of each tool to determine which best fits their specific workflow automation requirements.

What Make does well

Make excels in providing a visual, drag-and-drop interface that makes it easy to build and manage complex workflows. Its extensive library of pre-built integrations allows users to connect a wide range of applications seamlessly. This makes Make particularly suitable for businesses that require robust, customizable automation solutions.

What Relay.app does well

Relay.app stands out with its AI-driven automation capabilities, which can handle more complex and dynamic workflows. It includes human-approval gates, ensuring that critical steps in the automation process are reviewed by actual users. This makes Relay.app ideal for organizations that need to balance automation with human oversight, particularly in sensitive or compliance-heavy environments.

Make vs Relay.app: how to choose

The choice between Make and Relay.app hinges on the specific needs of your business. If you prioritize ease of use and a wide range of integrations, Make might be the better choice. On the other hand, if you need advanced AI capabilities and human approval steps, Relay.app could be more suitable. Consider the complexity of your workflows and the level of control you need over the automation process.

Where Ceven fits

For businesses seeking an AI-native solution that can handle complex workflows with both AI steps and human approval, Ceven offers a compelling third option. Ceven is an AI workflow automation platform that allows you to describe an outcome in plain language and then runs the workflow across 1,000+ tools with AI steps and human-approval gates. It also builds and hosts no-code apps, offers a hosted MCP server, and keeps a full audit trail, all while being free to start. Ceven is not a CRM and does not replace a system of record, making it a versatile addition to your tech stack.

At a glance

CapabilityMakeRelay.appCeven
Workflow AutomationVisual, drag-and-drop interfaceAI-driven with human approvalAI workflow automation
Integration LibraryExtensive pre-built integrationsVia connectorsNative 1,000+ tools
AI CapabilitiesLimitedNativeNative
Human Approval GatesVia connectorsNativeNative
App BuildingNoNoNo-code apps
Audit TrailYesYesYes
Hosted MCP ServerNoNoYes

Frequently asked

Is Make or Relay.app better?

The better choice depends on your specific needs. Make is great for visual workflow building and extensive integrations, while Relay.app offers advanced AI capabilities and human approval steps.

What is the main difference between Make and Relay.app?

The main difference lies in their approach to automation. Make focuses on a visual, drag-and-drop interface with a wide range of integrations, while Relay.app leverages AI and includes human approval gates for more dynamic and controlled workflows.

How does Ceven fit into the comparison between Make and Relay.app?

Ceven offers an AI-native approach to workflow automation, allowing users to describe outcomes in plain language and run workflows across 1,000+ tools. It also includes no-code app building and a hosted MCP server, making it a versatile option for businesses looking to streamline their processes with advanced automation capabilities.

Can Ceven replace my existing CRM?

No, Ceven is not a CRM and does not replace a system of record. It is designed to complement your existing tools by automating workflows and building no-code apps.

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