ceven

Apaleo

Syncs guest reservations and room inventory into your operations stack, automates property setup for new acquisitions, and reconciles room attributes across your portfolio.

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Why use Ceven?

  1. AI native Apaleo integration

    • Describe the outcome and Ceven picks the right Apaleo calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Apaleo data, across all 29 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Apaleo access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Apaleo, when, and on whose behalf.
    • The agent pauses and asks when Apaleo is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Apaleo.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Apaleo action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Apaleo, and when to use it.

Get properties list
Pull a full list of all properties managed in the account to identify active sites.
Create property
Use this when adding a new hotel or rental site to the Apaleo ecosystem.
Clone property
Duplicate an existing property including its inventory and rate plans to speed up setup.
Move property to live
Change a property status from test to live to enable real guest bookings.
Archive property
Set the archived flag to true for properties no longer in operation.
Get units list
Pull all rooms or units for a specific property to audit current inventory.
Create unit
Add a new individual room or unit to a specific property.
Create multiple units
Use this to batch create rooms following a specific naming rule for efficiency.
Delete unit
Remove a unit from the system when it is no longer available for rent.
Get unit groups list
Pull the list of unit groups to see how rooms are categorized by type.
Create unit group
Define a new category of rooms such as deluxe suites or standard singles.
Replace unit group
Modify the details or configuration of an existing unit group.
Get unit attribute list
Pull all defined attributes like bed size or view for rooms.
Create unit attribute
Add a new descriptive attribute to be used across units in the system.
Delete unit attribute
Remove a unit attribute that is no longer used in the property setup.
Reset property data
Wipe all transactional data for properties currently in test status.
Archive a property
Use this endpoint to archive an existing live property this operation set the isarchived flag to true<br>you must have at least one of these scopes: 'properties.manage, setup.manage'.
Check if a property exists
Check if a property exists by id.<br>you need to be authorized (no particular scope required)
Check if a unit attribute exists
Check if a unit attribute exists<br>you must have at least one of these scopes: 'unitattributes.read, setup.read, setup.manage'.
Check if a unit exists
Check if a unit exists by id.<br>you must have at least one of these scopes: 'units.read, setup.read, setup.manage'.
Check if a unit group exists
Check if a unit group exists by id.<br>you must have at least one of these scopes: 'unitgroups.read, setup.read, setup.manage'.
Clones a property
Use this call to clone a specific property. this operation creates a new property with inventory and rate plans from the specified property.<br>you must have at least one of these scopes: 'properties.create, setup.manage'.
Create a unit
Use this call to create a new unit.<br>you must have at least one of these scopes: 'units.create, setup.manage'.
Create a unit attribute
Use this call to create a new unit attribute.<br>you must have at least one of these scopes: 'unitattributes.create, setup.manage'.
Create a unit group
Use this call to create a new unit group.<br>you must have at least one of these scopes: 'unitgroups.create, setup.manage'.
Creates a property
Use this call to create a new property.<br>you must have at least one of these scopes: 'properties.create, setup.manage'.
Delete a unit
Use this call to delete a unit.<br>you must have at least one of these scopes: 'units.delete, setup.manage'.
Delete a unit group
Use this call to delete a unit group.<br>you must have at least one of these scopes: 'unitgroups.delete, setup.manage'.
Deletes unit attribute
Deletes unit attribute<br>you must have at least one of these scopes: 'unitattributes.delete, setup.manage'.
Get a properties list
Get the list of properties.<br>you need to be authorized (no particular scope required)

30 actions · scroll to see them all

Frequently asked questions

Ceven uses OAuth2 to ensure that your data remains secure. When you connect Apaleo, you are prompted to authorize specific scopes such as properties.manage or units.read. The agent only performs actions that fall within these approved scopes. If a workflow attempts to archive a property but the connected account lacks the setup.manage permission, the action will fail with a clear authorization error. You can review and revoke these permissions at any time through your Apaleo account settings. We never store your raw credentials, only an encrypted refresh token used to maintain the connection.
Yes. You can build a workflow that first creates the property, then defines the unit attributes and unit groups, and finally generates the individual units. Instead of doing this manually for every room, you can use the create multiple units action to batch the process. For those with existing properties, the clone property action is even faster as it carries over the rate plans and inventory structures. This allows you to standardize your room types across a whole brand while only changing the specific property name and address.
Deleting a unit group is a destructive action that removes the grouping logic for the associated rooms. While the individual units may remain, they will lose the categorization that links them to specific rate plans or booking categories. We recommend using the archive property action for entire sites or carefully auditing the units list before performing a deletion. Because this is a permanent change in the Apaleo database, Ceven can be configured to require a human sign off before the final delete call is sent to the API.
Yes. Apaleo enforces specific API rate limits to ensure platform stability. If you are using the create multiple units action for a very large property with hundreds of rooms, you might encounter a 429 too many requests error. Ceven handles this by implementing an automatic retry logic with exponential backoff. This means the agent will pause for a few seconds and then try again until the operation completes. You will see a status indicator in the workflow showing that the agent is waiting for the rate limit window to reset.
Yes. The move property to live action changes the status of a property so it can accept real bookings. This is ideal for a workflow where a property is first created in test mode, configured with all units and attributes, and then validated by a manager. Once the manager checks a box in your internal tool, Ceven sends the command to Apaleo to flip the status to live. This ensures that no property goes live with missing room data or incorrect rate plans that could lead to booking errors.
The clone property action tells Apaleo to create a new property record based on an existing one. This includes the mirroring of inventory structures and rate plans. It is the most efficient way to maintain brand consistency across a portfolio. After the clone is complete, the agent can then use the update property actions to customize the name, address, and local tax settings for the new location. This removes the need to manually recreate every single rate plan and room type for every new hotel you add.
Absolutely. For properties that are still in the test phase, Ceven can use the reset property data action. This clears out all transactional data, such as test bookings and mock invoices, without deleting the actual property configuration or unit setup. This is extremely useful for teams who want to test their booking flows repeatedly without the database becoming cluttered with fake guest records. Note that this action only works on properties explicitly marked as test and cannot be used on live properties.
Ceven can pull the unit attribute list from various properties to ensure they are synchronized. For example, if you want all your properties to use the same term for a king size bed, the agent can search for attributes across your portfolio and flag any that use different naming conventions. Once identified, the agent can create the missing attributes on the lagging properties and update the units to match. This creates a clean data set for your reporting tools and ensures a consistent guest experience across all your locations.

Alternatives to Apaleo

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

Mews logoMewsCloudbeds logoCloudbedsOracle Hospitality logoOracle Hospitality

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