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Brilliant Directories

Syncs membership data, user profiles, and lead captures into your CRM and automates the onboarding of new directory members.

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Why use Ceven?

  1. AI native Brilliant Directories integration

    • Describe the outcome and Ceven picks the right Brilliant Directories calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Brilliant Directories data, across all 44 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Brilliant Directories access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Brilliant Directories, when, and on whose behalf.
    • The agent pauses and asks when Brilliant Directories is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Brilliant Directories.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Brilliant Directories action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Brilliant Directories, and when to use it.

Create User
Use this to add a new member to the directory database with email, password, and subscription ID.
Delete User
Remove a user record and their associated member images from the system permanently.
Get Data Categories
Pull all existing data categories to understand how the directory is organized.
Get Lead Fields
Fetch all available fields in the leads table to map incoming inquiries to other apps.
Get Reviews Fields
Retrieve the schema for the user reviews table to automate sentiment analysis or moderation.
Get User Fields
Pull a list of all available user data fields to ensure correct mapping during profile updates.
Update User
Modify specific fields in a user profile, such as changing a membership level or updating contact info.
List Users
Pull a list of members filtered by specific criteria to generate community reports.
Search Users
Find a specific member by name or email to resolve support tickets or update records.
Add Lead
Insert a new lead into the directory leads table from an external source like a landing page.
Get User Details
Retrieve the full profile data for a single member including their subscription status.
Update Lead Status
Change the status of a lead to mark it as contacted or converted within the directory.

12 actions · scroll to see them all

Frequently asked questions

Ceven uses the Get User Fields and Get Lead Fields tools to dynamically map your unique directory setup. Because every community has different requirements, the agent first reads the available schema from your specific instance. Once the agent knows which custom fields exist, it can read or write data to those specific slots without you needing to manually map every single ID. This ensures that if you add a new field for professional certifications or location data in the Brilliant Directories dashboard, the agent can identify it and start using it in your workflows immediately after a quick refresh.
Yes. You can build a workflow that lists users, filters them by their last login date or subscription expiration, and then calls the Delete User action for those who meet your criteria. We recommend adding a confirmation step in the workflow so a human can sign off on the list before the agent performs the permanent removal. The agent can also archive their data to a Google Sheet or a database before the deletion happens so you maintain a historical record of your membership growth and churn rates over time.
Brilliant Directories employs a strict rate limiting policy on their API to ensure platform stability. If a workflow attempts to update thousands of member profiles in a single burst, you may encounter 429 errors. Ceven handles this by implementing an automatic retry logic with exponential backoff, which means the agent will pause and retry the request once the window resets. For extremely large bulk imports or deletions, we recommend scheduling the workflow to run in smaller batches throughout the day rather than as one massive sync to avoid hitting these platform throttles.
Yes. By using the Update User action, the agent can modify the subscription ID or membership level associated with a user record. This is particularly useful when you have an external payment processor or a manual invoicing system. When a payment is confirmed in your bank, the agent can automatically upgrade the member in Brilliant Directories, granting them the appropriate visibility and features associated with that tier without any manual intervention from your community manager.
Ceven can streamline the moderation process. The agent can use the Get Reviews Fields tool to pull new submissions and then pass the text through an AI filter to detect spam or offensive language. While the agent can flag these for you, you can also set up a workflow where the agent automatically updates the review status to pending if certain keywords are found. This keeps your directory clean while ensuring that genuine member feedback is processed and published in a timely manner.
Ceven connects to Brilliant Directories using secure API keys provided by your account administrator. These keys are encrypted at rest using industry standard encryption. The agent only makes requests to the official Brilliant Directories API endpoints and never stores your member passwords in plain text. You can rotate your API keys at any time from your directory settings, which will temporarily pause the workflows until you update the key in the Ceven connection manager to restore service.
Absolutely. You can set up a webhook from any external form builder or landing page that sends data to Ceven. The agent then parses that data and uses the Add Lead tool to insert the information directly into your Brilliant Directories leads table. This allows you to capture potential members from social media ads or partner sites and funnel them directly into your directory ecosystem where your sales team can follow up and convert them into paid members.
Yes. You can create a recurring workflow that uses the List Users or Get Data Categories actions to pull current directory snapshots. The agent then formats this data and writes it into a Google Sheet or Excel file. This is a common use case for monthly reporting where you need to track the growth of specific categories or analyze the geographic distribution of your members without having to export CSV files manually from the directory admin panel.

Alternatives to Brilliant Directories

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

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