ceven

Certifier

Automates the issuance of digital certificates and badges based on external triggers, tracks recipient interactions, and manages credential design libraries.

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Why use Ceven?

  1. AI native Certifier integration

    • Describe the outcome and Ceven picks the right Certifier calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Certifier data, across all 9 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Certifier access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Certifier, when, and on whose behalf.
    • The agent pauses and asks when Certifier is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Certifier.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Certifier action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Certifier, and when to use it.

Send credential
Use this when a credential is already published and you need to email it to a specific recipient.
Create and issue credential
Use this to create, issue, and send a credential in one step when you have the group id and recipient data ready.
List credential interactions
Pull interaction events for a specific credential to see who opened or shared it.
List credentials
Retrieve a paginated list of all credentials to audit issuance volume or status.
List designs
Pull all available certificate and badge designs to find the correct template id for a workflow.
List groups
Retrieve a list of recipient groups to organize bulk issuance tasks.
Get credential details
Pull specific metadata for a single credential to verify issuance date and recipient.
Update recipient info
Modify recipient details for a pending credential to ensure delivery accuracy.
Revoke credential
Use this to invalidate a previously issued certificate if the certification expires or is contested.
Create recipient group
Organize a new set of users into a group for a coordinated batch issuance.
Search credentials
Query credentials by recipient email or unique identifier to verify a specific award.
Get design preview
Pull the preview URL for a specific design to verify the layout before mass issuance.
Send a Credential
Tool to send a published credential via email. use after confirming the credential is published.
Create, issue, and send credential
Tool to create, issue, and send a credential in a single request. use when group id and recipient details are ready.

14 actions · scroll to see them all

Frequently asked questions

Ceven manages bulk issuance by first organizing recipients into a group using the list groups and create group actions. Once the group is established and the design id is confirmed, the agent triggers the create and issue credential tool. To avoid hitting API rate limits, Ceven batches these requests. If a list exceeds the maximum batch size allowed by your Certifier plan, the agent automatically pauses and resumes the process using the cursor based pagination provided by the API. This ensures that thousands of certificates can be sent without triggering a system lockout or missing a single recipient in the queue.
Yes. Ceven uses the list credential interactions action to monitor the lifecycle of every issued credential. The agent can be configured to poll these interaction events at set intervals or trigger a follow up action when a specific event occurs. For example, if a recipient does not open their credential email within three days, Ceven can trigger a reminder email via your primary communication tool. This provides a closed loop system where you know exactly which recipients have claimed their digital credentials and which ones require a manual nudge to complete their onboarding.
If a design id is changed or deleted in the Certifier dashboard, any Ceven workflow relying on that specific id will fail during the issuance step. To prevent this, it is recommended to use the list designs action as a pre check step in your workflow. The agent can be told to verify that the required design id exists and is active before attempting to send credentials to a large group. If the id is missing, the agent can send a notification to the administrator to update the workflow mapping instead of failing silently during a bulk run.
The primary limitation is not within Ceven but within the Certifier API rate limits and your specific subscription tier. Certifier imposes strict limits on the number of API calls per minute depending on whether you are on a growth or enterprise plan. If the agent detects a 429 Too Many Requests error, it implements an exponential backoff strategy to retry the request. Users on lower tiers should be aware that very large bulk uploads might take longer to process as the agent must respect these throttles to prevent the API key from being temporarily suspended.
No. The current Certifier API is focused on the management and issuance of credentials rather than the graphical creation of the designs themselves. You must create your templates and designs using the Certifier visual editor in their web dashboard. Once the design is published and an id is assigned, Ceven can then use that id to populate the template with recipient data and send it out. The agent handles the data orchestration and delivery, while the creative work remains a manual process within the Certifier platform to ensure brand consistency.
Ceven ensures accuracy by mapping specific metadata from your source system to the Certifier recipient fields. When the agent triggers an issuance, it pulls the unique identifier and email address directly from the trigger event. By using the search credentials action before issuing, the agent can also check if a recipient has already received that specific award to prevent duplicate issuance. This logic is built into the workflow layer, allowing you to set rules such as only issuing a badge if the user has a passing score of eighty percent or higher in the LMS.
Yes. Ceven can be connected to a trigger such as a membership expiration or a revoked professional license. When that event occurs, the agent uses the revoke credential action to invalidate the digital certificate. This update happens in real time within the Certifier system, meaning the public verification link for that credential will no longer show as active. This is particularly useful for compliance heavy industries where certifications must be kept current and expired credentials must be removed from public view immediately to avoid legal or regulatory issues.
No. Ceven does not store the binary files or PDFs of the certificates. Instead, it manages the metadata and the issuance commands. When a certificate is issued, Certifier generates the document and hosts it on their secure servers. Ceven simply tracks the credential id and the interaction status. If you need to archive a copy of the certificate, you can set up a workflow where the agent pulls the public link from Certifier and sends it to a document storage tool like Google Drive or SharePoint for your own internal record keeping.

Alternatives to Certifier

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

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