ceven

Clickmeeting

Schedules your webinars, manages attendee registrations, and pulls session analytics into your CRM for immediate lead follow up.

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Why use Ceven?

  1. AI native Clickmeeting integration

    • Describe the outcome and Ceven picks the right Clickmeeting calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Clickmeeting data, across all 39 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Clickmeeting access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Clickmeeting, when, and on whose behalf.
    • The agent pauses and asks when Clickmeeting is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Clickmeeting.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Clickmeeting action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Clickmeeting, and when to use it.

Create Conference
Use this when you need to schedule a new webinar or start a virtual meeting room.
Create Contact
Use this to add a new person to your account or pre register an attendee before an event.
Register Participant
Sign up a participant for a specific conference room using a valid room ID.
Send Invitation
Email conference invitations to a list of participants after the event is scheduled.
Get Conferences
Pull a paginated list of all conference rooms in your account.
Get Conference Details
Retrieve the full metadata and settings for a specific meeting using its ID.
Get Session Attendees
Pull the list of everyone who participated in a specific session.
Get Session Q and A History
Retrieve all questions and answers asked during a session for follow up analysis.
Get Session Recordings
Fetch available video recordings for a completed session.
Generate Session PDF Report
Create a PDF file containing the analytics and data for a specific session.
Upload File
Add presentation slides or video assets to the file library for use in meetings.
Delete Recording
Permanently remove a specific recording from a conference room.
Delete Conference
Tool to delete a specific conference. use after confirming the conference is no longer needed.
Delete Recordings
Tool to delete all recordings for a conference room. use when you need to clear all saved recordings for a specific conference before archiving or reusing it.
Generate Autologin URL
Tool to generate an autologin url for a conference participant. use when you need to provide direct access to a conference room without separate login.
Get Chat Details
Tool to retrieve details of a specific chat session. use when you have the chat id and need its metadata and messages.
Get Chats
Tool to retrieve a list of all chat sessions. use when you need to list available chats in your account.
Get Conference Files
Tool to retrieve files associated with a conference. use after creating or updating a conference to list or download files uploaded to it.
Get Conference Sessions
Tool to retrieve a list of sessions for a conference room. use when you need detailed session information after scheduling a conference.
Get Conference Skins
Tool to retrieve a list of available conference room skins. use when customizing or selecting skin options before creating a conference.
Get File Library
Tool to retrieve a list of files in the file library. use when you need to browse available files with optional pagination.
Get Phone Gateways
Tool to retrieve a list of available phone gateways. use when you need dial in options for participants before starting a session.
Ping API
Tool to check api service status. use when verifying the clickmeeting api connection before making requests.
Get Recordings
Tool to retrieve recordings for a specific conference room. use after the conference has ended to fetch available recordings.
Get Registrations
Tool to retrieve registrations for a conference room by status. use after obtaining the conference id to fetch registrations filtered by state.
Get Session Attendee Details
Tool to retrieve details of a specific session attendee. use after obtaining conference id, session id, and attendee id to fetch attendance details.
Get Session Details
Tool to retrieve details of a specific session in a conference room. use after confirming both conference id and session id to get timing, attendance, and recording info.
Get Session Poll Details
Tool to retrieve details of a specific poll conducted during a session. use after confirming conference id, session id, and poll id to analyze poll results.
Get Session Polls
Tool to retrieve a list of polls conducted during a specific session. use after confirming session id to list available polls.
Get Session Q&A History
Tool to retrieve the q&a history for a specific session. use after confirming session id to list all questions and answers asked during the session.

30 actions · scroll to see them all

Frequently asked questions

Ceven accesses your attendee lists via the ClickMeeting API. When a session ends or a registration occurs, the agent pulls the specific fields you have mapped, such as name and email, and pushes them to your destination tool. We do not store the raw attendee lists permanently; we treat them as transient data moving through a workflow. You can set filters so that only participants who stayed for more than a certain percentage of the session are synced to your CRM, which helps sales teams prioritize high intent leads over those who joined and left immediately.
Yes. Once you create a conference through Ceven or manually in ClickMeeting, the agent can trigger the Send Invitation action. You can link this to a trigger in another app, such as a new row in a Google Sheet or a specific tag in your email marketing tool. The agent will pass the email addresses to ClickMeeting to send the official invites. This removes the need to manually upload email lists into the ClickMeeting dashboard every time you host a new event.
Ceven is bound by the API rate limits and the storage limits of your specific ClickMeeting subscription tier. If you are on a basic plan with limited recording storage, the agent cannot bypass those quotas. If you attempt to create too many conferences or pull too many reports in a very short window, ClickMeeting may return a rate limit error. When this happens, Ceven automatically queues the request and retries it using an exponential backoff strategy to ensure no data is lost during the sync process.
Ceven can retrieve the results of surveys conducted during a session using the Get Session Surveys tool. Once the data is pulled, the agent can analyze the sentiment of the responses or flag negative feedback for immediate human intervention. For example, if a participant leaves a one star rating on a survey, Ceven can automatically create a high priority ticket in your support desk and notify the account manager, allowing you to resolve the issue before the customer churns.
When the agent calls the Generate Session PDF Report action, ClickMeeting creates the file on their servers. Ceven then retrieves the link to that PDF. You can configure your workflow to take that link and upload the file to a specific folder in Dropbox or Google Drive, or attach it to a Slack message for your team. This is particularly useful for agencies that need to provide automated proof of performance reports to their clients after every hosted webinar.
The agent can retrieve available conference skins via the API, which allows it to suggest or verify the current theme of your room. While most visual branding is handled within the ClickMeeting dashboard for ease of design, Ceven can ensure that the correct skin is applied to a conference when creating it through a workflow. This ensures brand consistency across all your automated webinars without requiring a manual check of the settings every time a new room is provisioned.
Ceven connects to the account owner or the user who authorizes the API connection. Because ClickMeeting uses a permission model based on the account level, the agent has the permissions of the connecting user. If the connecting user has administrative rights, the agent can create and delete conferences across the entire account. If the user has limited rights, the agent will only be able to perform actions that the user is permitted to do within the ClickMeeting interface.
If a workflow is attempting to retrieve a recording that has been deleted, the ClickMeeting API will return a not found error. Ceven is designed to handle these exceptions gracefully. Instead of the entire workflow crashing, the agent will log a specific error stating that the recording ID no longer exists and will move to the next item in the queue. You can set up a notification in your workflow to alert you whenever a requested file is missing.

Alternatives to Clickmeeting

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

Zoom logoZoomGoToWebinar logoGoToWebinarWebex logoWebex

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