ceven

Formdesk

Syncs every form submission and visitor detail into your CRM, updates form fields based on external data, and manages your entire form library through AI workflows.

Try Formdesk in Ceven

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Why use Ceven?

  1. AI native Formdesk integration

    • Describe the outcome and Ceven picks the right Formdesk calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Formdesk data, across all 21 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Formdesk access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Formdesk, when, and on whose behalf.
    • The agent pauses and asks when Formdesk is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Formdesk.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Formdesk action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Formdesk, and when to use it.

Create entry
Use this when a workflow needs to programmatically submit a response to a specific form ID.
Create field
Add a new input field to a form schema to collect additional data points.
Create visitor
Register a new visitor with metadata like name and email before they submit a form.
Delete entry
Remove a specific submission from a form after confirming the entry ID.
Get entry details
Pull all specific response data for a single entry ID within a form.
Get form details
Retrieve the configuration and metadata for a specific form ID.
Get form entries
Pull a list of all submissions for a specific form to analyze responses.
Get form fields
List all fields and their definitions for a specific form ID.
Get form list
Pull a list of every form available in the account to find the correct ID.
Get form visitors
List all visitors associated with a specific form ID.
KVK lookup
Pull company details from the Dutch Handelsregister to verify business data.
Prepopulate fields
Set default values for form fields using external data before the form loads.
Update field
Modify labels or validation rules for an existing field in a form.
Update form
Change the metadata or general settings of an existing form.
Update visitor
Modify visitor details for a specific form using the visitor ID.
Automatic Login
Tool to perform automatic login to Formdesk and retrieve an access token. Use when you need to authenticate with username and password.
Create Formdesk Entry
Tool to submit a new entry to a Formdesk form. Use after collecting all form field values to send a new entry for a specific formId. Example: "Submit entry to form 12345 with first_name='Bob', email='bob@example.com'."
Delete Formdesk Entry
Tool to delete a specific entry from a Formdesk form. Use after confirming the target entry exists.
Delete Field in Formdesk
Tool to delete a specific field in a Formdesk form. Use after confirming formId and fieldId.
Delete Form in Formdesk
Tool to delete a specific form. Use when you need to permanently remove a form after confirming it's no longer needed.
Delete Visitor in Formdesk
Tool to delete a specific visitor in a Formdesk form. Use after confirming formId and visitorId.
Get Field Details
Tool to retrieve detailed information about a specific field. Use after confirming the formId and fieldId to inspect the field’s properties.
Get Visitor Details
Tool to retrieve detailed information about a specific Formdesk visitor. Use after confirming you have the form ID and visitor ID.
KVK Handelsregister Lookup
Tool to lookup company details from the Dutch KVK Handelsregister. Use when auto filling company address fields.
Manage Visitor Entries
Tool to list or retrieve a visitor's own form entries. Use after authenticating visitor.
Create Multi Page Form
Tool to create a multi page Formdesk form. Use when you need forms split into multiple pages for better user experience.
Prepopulate Formdesk Fields
Tool to prepopulate form fields. Use when loading default, parameter based, lookup, import, or webservice provided values before displaying a form.

27 actions · scroll to see them all

Frequently asked questions

Ceven uses a secure authentication flow to interact with the Formdesk API. When you first connect your account, the agent performs an automatic login using your credentials to retrieve a bearer token. This token is stored in an encrypted vault and is used for all subsequent API calls. The agent automatically handles token expiration by requesting a new access token whenever the current one expires, ensuring that your workflows run without interruption. You can revoke this access at any time from your Formdesk account settings, which will immediately stop all active Ceven workflows from accessing your forms and entries.
Yes, Ceven can orchestrate the creation of new forms, including complex multi page layouts. The agent can define the form metadata, create the necessary fields, and set up the validation rules through the manage actions. This is particularly useful for businesses that need to spin up temporary forms for specific campaigns or event registrations. You can prompt the agent to build a form based on a set of requirements, and it will call the create form and create field endpoints in the correct sequence to build the structure you need without you ever opening the form builder.
The KVK lookup is a specialized tool that allows Ceven to query the Dutch Handelsregister, which is the official business register in the Netherlands. When a user submits a company name or number via a Formdesk form, the agent can use this tool to pull the official registered address, legal name, and company status. This is used to prevent fraudulent submissions and ensure that the data entering your CRM is accurate. The agent can then compare the KVK data against the form entry and flag any discrepancies for human review or automatically update the record with the official data.
Ceven is subject to the API rate limits imposed by Formdesk. While these limits are generous for most users, very high volume accounts that process thousands of entries per minute may encounter rate limiting. When this happens, the Ceven agent implements an exponential backoff strategy, meaning it will pause and retry the request after a short delay. If you consistently hit these limits, we recommend batching your data processing workflows or upgrading your Formdesk plan to a tier with higher API throughput to ensure that your data synchronization remains in real time.
Yes, the prepopulate fields action allows the agent to push known data into a form before it is presented to the user. This is typically done by passing parameters through a URL or using a webservice. For example, if you send a renewal form to an existing customer, Ceven can pull their current address and plan from your database and prepopulate those fields in Formdesk. This reduces friction for the user and increases completion rates because they only have to verify their information or update the parts that have changed since their last submission.
Ceven interacts with Formdesk visitors as unique entities tied to specific forms. The agent can create a visitor record before a form is even submitted, allowing you to track intent or partial completions. Using the get form visitors and update visitor actions, Ceven can maintain a persistent profile for each person. If a visitor returns to a form, the agent can recognize them by their visitor ID and pull their previous entries to provide a personalized experience or to avoid asking for the same information twice across different forms.
Absolutely. You can build a maintenance workflow where the agent lists all forms and their entries, filters for those older than a certain date, and then uses the delete entry or delete form actions to purge unnecessary data. This is a great way to keep your account organized and compliant with data retention policies. You can set this to run on a schedule, such as the first day of every month, so your Formdesk environment stays clean without requiring manual auditing of every single form in your account.

Alternatives to Formdesk

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

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