ceven

Gong

Reads Gong call transcripts and engagement scores so the rep-coach agent can pull the last fourteen days of activity per AE and surface deals likely to slip with concrete next steps.

Try Gong in Ceven

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Standard

Why use Ceven?

  1. AI native Gong integration

    • Describe the outcome and Ceven picks the right Gong calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Gong data, across its full set of actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Gong access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Gong, when, and on whose behalf.
    • The agent pauses and asks when Gong is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Gong.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Gong action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Gong, and when to use it.

List Gong records
Pull recent Gong items filtered by status, owner, or date. Usually the first call in a read or report workflow.
Get Gong record
Fetch a single Gong record with its full detail and related fields by id, loaded into context before the agent acts.
Create Gong record
Add a new item in Gong from a request, a form, or an event in another connected tool.
Update Gong record
Edit fields on an existing Gong record for status changes, reassignments, or corrections.
Search Gong
Query Gong by keyword or field to find a record, dedupe before a create, or pull a matching set.
Gong webhook events
React to changes in Gong the moment they happen, routing each event into the right workflow.

6 actions · scroll to see them all

Frequently asked questions

Gong uses a managed OAuth connection. Open Settings, then Integrations in your Ceven dashboard, choose Gong, and authorize in one click. There are no API keys to copy.
With Gong connected, Ceven handles Call transcript + engagement sync, Rep-ramp coach surface, Deal-slip early warning, and more. You describe the outcome in plain language and the agents pick the right Gong actions, fill the parameters, and report back what they did.
Yes. Ceven stores Gong credentials per tenant with envelope encryption, enforces row level security at the database, and writes a hash chained audit log of every action. Your data is never used to train models, and you can revoke Ceven's access to Gong at any time.
Yes. You allowlist actions per agent under Settings, then Integrations. Read access is on by default, the writes a workflow needs are granted explicitly, and anything that cannot be undone stays off until you switch it on.
Within the first session. Connect Gong in one step under Settings, then Integrations, pick a workflow, and the agents are doing the work inside the hour. There is nothing to install and no credit card to start.

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Try Ceven on your stack

Plug Ceven on top of the tools you already run. Connect Gong and the rest of your stack, describe the outcome, and its agents handle the work end to end, days of it in minutes.

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