Gong
Ceven syncs from Gong over the standard developer API, mirrors call transcripts, engagement scores, and deal signals into the rep-coach surface, and writes back agent-drafted account briefs through the CRM integration.
What Ceven does with Gong
- Call transcript + engagement sync
- Rep-ramp coach surface
- Deal-slip early warning
- Account brief drafting
- Audit-grade event mirroring
Connecting Gong
Gong connects through a managed OAuth app. Open Settings, then Integrations in your Ceven dashboard, choose Gong, and authorize in one click. Ceven stores the grant, never your password, and you can revoke it any time.
Frequently asked questions
- How do I connect Gong to Ceven?
- Gong uses a managed OAuth connection. Open Settings, then Integrations in your Ceven dashboard, choose Gong, and authorize in one click. There are no API keys to copy.
- What can Ceven's agents do with Gong?
- With Gong connected, Ceven handles Call transcript + engagement sync, Rep-ramp coach surface, Deal-slip early warning, and more.
More CRM, Sales & CS integrations
Setting up Gong? Email support@ceven.io with your tenant ID, or security@ceven.io for security questions.