ceven

Leverly

Monitors lead ingestion failures and manages retry logic to ensure no prospect falls through the cracks during the handoff to sales.

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Why use Ceven?

  1. AI native Leverly integration

    • Describe the outcome and Ceven picks the right Leverly calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Leverly data, across all 3 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Leverly access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Leverly, when, and on whose behalf.
    • The agent pauses and asks when Leverly is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Leverly.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Leverly action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Leverly, and when to use it.

List Reattempts
Use this when you need to inspect the history of ingestion reattempts before taking further action or identifying a pattern of failure.
Stop Leverly Reattempts
Use this when you need to halt retries for a given reattempt id to prevent duplicate data or API rate limiting.
Get Ingestion Status
Pull the current state of a lead ingestion task to see if it is pending, failed, or completed.
Search Lead Errors
Query the logs for specific error codes or lead identifiers to diagnose why a sync failed.
Trigger Manual Retry
Force a reattempt for a specific lead record after the destination system has been updated.
Get Workflow Config
Pull the current mapping and retry settings for a specific Leverly workflow.
Update Retry Limit
Change the maximum number of times Leverly will attempt to push a lead before marking it as a permanent failure.
List Active Workflows
Pull a list of all running automation paths to monitor overall system health.
Pause Workflow
Stop all activity for a specific automation path during maintenance windows.
Resume Workflow
Restart a paused automation path to begin processing the lead queue again.
Get Account Usage
Pull current credit consumption and lead volume to avoid hitting plan limits.
Fetch Error Detail
Pull the full stack trace or error message for a specific failed reattempt.

12 actions · scroll to see them all

Frequently asked questions

Ceven implements a smart queuing system that respects the specific rate limits of your Leverly tier. If the agent detects a 429 Too Many Requests response, it automatically backs off using an exponential strategy before retrying the call. This ensures that your critical lead flows are not interrupted by administrative API calls made by the agent. You can view the current consumption rate in your Ceven dashboard to see how many requests are being buffered. This prevents the agent from accidentally locking your account during high volume lead spikes.
Yes. You can configure a workflow where the agent reads the error detail from Leverly and applies logic to the result. For example, if the error is a 400 Bad Request, which usually indicates a permanent data validation issue, the agent can call the stop reattempts action immediately. If the error is a 503 Service Unavailable, the agent will let the standard Leverly retry logic continue. This prevents wasting credits on leads that will never pass validation without human intervention.
When Leverly reaches the maximum retry limit, it marks the lead as permanently failed. Ceven can monitor for this specific state change and trigger a fallback action. This might include sending a notification to a Slack channel, creating a manual task in your CRM, or emailing the account executive responsible for that territory. This ensures that no lead is ever truly lost, even when the automated recovery process fails completely.
Ceven accesses the metadata and status logs provided by the Leverly API. Depending on your permission settings, the agent can see the fields that caused a validation error to help you troubleshoot the issue. However, the agent does not store a permanent copy of the lead data. It pulls the information in real time to perform the requested action and then clears it from the immediate context to maintain data privacy and security standards.
The List Reattempts action is subject to a specific Leverly quirk where it only returns data for the last thirty days of activity regardless of the plan level. If you need to analyze failures from a period older than thirty days, you must have exported those logs to an external data warehouse prior to the expiration window. Ceven cannot retrieve these records once Leverly has purged them from their active API endpoints.
Currently, the integration focuses on the management and monitoring of existing workflows rather than the creation of new ones. You should build your lead mapping and destination logic within the Leverly dashboard first. Once the workflow is live, Ceven takes over the operational overhead of monitoring the health of those flows, managing the reattempts, and alerting your team when the automation hits a wall that requires a human eye.
The agent uses the unique reattempt id or lead id provided by Leverly. When you ask Ceven to stop a retry, it first searches for the active reattempt record associated with that lead. Once it identifies the correct internal id, it sends a targeted request to the stop reattempts endpoint. This precision ensures that you do not accidentally halt other valid retries for the same customer if they are flowing through different automation paths.
The delay depends on whether you are using the polling method or webhooks. If you have configured webhooks, Ceven is notified of the failure in near real time. If the agent is polling the List Reattempts endpoint, there may be a lag of a few minutes depending on your workflow schedule. For most production environments, we recommend the webhook approach to ensure that sales teams can react to lead ingestion issues as they happen.

Alternatives to Leverly

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

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