ceven

Maxio

Syncs subscription lifecycle events, usage data, and revenue metrics into your operational tools and automates the billing cycle from signup to churn.

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Why use Ceven?

  1. AI native Maxio integration

    • Describe the outcome and Ceven picks the right Maxio calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Maxio data, across all 177 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Maxio access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Maxio, when, and on whose behalf.
    • The agent pauses and asks when Maxio is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Maxio.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Maxio action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Maxio, and when to use it.

Create customer
Use this to add a new customer record with name and email to the billing system.
Create subscription
Use this to start a new subscription for a customer using a specific product and payment method.
Create usage
Record metered consumption for a component to ensure accurate usage based billing.
Create invoice
Generate a one time invoice with custom line items for charges outside the subscription.
Apply coupons
Add one or more valid promotional codes to an existing subscription to reduce cost.
Create proforma invoice
Generate a preliminary invoice to show expected charges before they are finalized.
Create payment profile
Add a new credit card or payment method to a customer account securely.
Create subscription note
Attach a comment or communication log to a subscription for internal tracking.
Create prepayment
Allow a customer to add funds to their account in advance for future invoices.
Allocate component
Assign specific quantities of a metered or quantity based component to a subscription.
Create metadata
Attach custom key value pairs to customers or subscriptions for better segmentation.
Deduct service credit
Reduce a subscription service credit balance for corrections or refunds.
Apply Coupons to Subscription
Applies one or more coupons to a subscription. Use when you need to apply promotional discounts or coupon codes to an existing subscription. The coupon must be valid and not expired for the operation to succeed.
Archive Component
Archives a component to prevent new allocations. Use this action when you need to stop allowing new component allocations while keeping existing allocations active. This action is irreversible, once archived, the component cannot be used fo
Archive Component Price Point
Archives a component price point, making it inactive. Use when you need to deactivate a price point that is no longer needed but should not be permanently deleted. Archived price points are no longer available for new subscriptions but rema
Archive Coupon
Archives a coupon to prevent new uses. Use this action when you need to deactivate a coupon while preserving its redemption history. This action is irreversible, once archived, the coupon cannot be used for new subscriptions, but existing r
Archive Offer
Archives an offer to prevent new subscriptions from using it. Use this action when you need to deactivate an offer while preserving existing subscriptions. This action is irreversible, once archived, the offer cannot be used for new subscri
Archive Product
Archives a product to prevent new subscriptions from being created. Use this action when you need to stop accepting new subscriptions for a product while keeping existing subscriptions active. This action is irreversible - once archived, th
Archive product price point
Archives a product price point by its ID. Use when you need to deactivate and archive a price point that is no longer needed. Archived price points cannot be used for new subscriptions but existing subscriptions will continue to use them. T
Cancel Delayed Cancellation
Cancels a scheduled cancellation on a subscription. Use when a user wants to undo a previously scheduled cancellation before it takes effect. This action is reversible only before the scheduled cancellation time passes.
Clone Component Price Point
Clones an existing component price point to create a new one. Use this action when you need to duplicate a price point with all its pricing configuration, optionally providing a new name for the cloned version. The cloned price point will i
Bulk Create Product Price Points
Creates multiple product price points in a single API call. Use when you need to set up several pricing options for a product at once, such as creating tiered pricing plans (e.g., Basic, Standard, Premium) with different prices, intervals,
Create Component
Creates a new component within a product family in Chargify. Use when you need to add billing components like metered usage, quantity based pricing, on/off toggles, prepaid usage, or event based components to a product family. Supports five
Create Component Price Point
Creates a price point for a component in Maxio Advanced Billing. Use this action when you need to define a new pricing configuration (such as per unit, tiered, volume, or stair step pricing) for a component. This action is irreversible, onc
Create Coupon Subcodes
Creates multiple subcodes for an existing coupon in Maxio Advanced Billing. Use when you need to add additional coupon codes for tracking, segmentation, or allowing multiple uses of a coupon. Subcodes are tied to the parent coupon and inher
Create Webhook Endpoint
Creates a new webhook endpoint in Maxio Advanced Billing. Use when you need to register a new webhook endpoint to receive event notifications.
Create Metafields
Creates metafield definitions for a resource type. Use this action when you need to define custom fields that can be attached to resources like customers, subscriptions, or products. After creating a metafield definition, you can set values
Create or Update Coupon Currency Prices
Tool to create or update currency prices for a coupon in Maxio. Use when you need to set or modify the pricing of a coupon across different currencies. This action is idempotent - calling it will replace all existing currency prices for the
Create Prepaid Usage Component
Creates a prepaid usage component for pre purchased units. Use when you need to create a component that allows customers to prepay for usage based charges such as SMS credits, API calls, or storage units. The component supports various pric
Create Product
Tool to create a new product within a product family in Maxio. Use when you need to add a new subscription product to an existing product family for billing purposes. This action is useful for setting up subscription billing products with v

30 actions · scroll to see them all

Frequently asked questions

Ceven connects to your product database or event stream and uses the Create Usage action to push consumption data into Maxio. You define the mapping between your internal event and the Maxio component ID. The agent can be scheduled to run this every hour or every day depending on your billing cycle. This eliminates the need for manual CSV uploads or custom scripts to sync usage. If a usage push fails due to a network error, Ceven retries the request using an exponential backoff strategy to ensure no billable events are missed, keeping your revenue leak to a minimum.
Yes, Ceven utilizes the Create Proforma Invoice tool to generate a preview of what a customer will be charged. This is particularly useful for upgrade flows where you want to show the prorated amount to a user before they confirm the change. The agent pulls the current subscription state, calculates the difference with the new plan, and presents the proforma data in a human readable format. This reduces billing disputes by providing transparency during the checkout or upgrade process, allowing your sales team to share an exact figure with the client.
Ceven supports multi currency workflows by utilizing the Create or Update Coupon Currency Prices action. When you launch a promotion globally, the agent can iterate through your target currencies and set the appropriate discounted rates for each. It ensures that a ten percent discount in USD is mapped correctly to the equivalent value in EUR or GBP according to your pricing strategy. This allows you to run global campaigns without manually updating every single currency price point in the Maxio dashboard, ensuring consistency across all your international markets.
Ceven uses the Create Metadata action to push custom attributes from your CRM, such as industry or lead source, directly into Maxio. This allows you to use that data for more granular reporting within your billing platform. You can set up a workflow where any change to a field in Salesforce automatically updates the corresponding metadata in Maxio. This keeps your billing data in lockstep with your sales data, making it easier for finance teams to analyze revenue by segment without exporting multiple spreadsheets and performing manual joins.
Ceven can monitor for cancellation events and trigger a recovery workflow. For example, if a customer schedules a cancellation, the agent can use the Cancel Delayed Cancellation action if the customer decides to stay after a win back offer. The agent can also apply a coupon to the subscription automatically as part of the retention offer. By combining these actions, you can create a seamless loop where the system attempts to save the customer through a discount before the subscription actually terminates at the end of the period.
When the agent calls the Archive Product action, Maxio marks the product as inactive for new subscriptions. It is important to know that this action is irreversible in Maxio. Once a product is archived, you cannot unarchive it to sell again. Ceven adds a confirmation step for this specific action to prevent accidental deletions. Existing subscriptions to that product continue to bill normally, but any workflow attempting to create a new subscription for that product ID will return an error from the Maxio API until a new product is created.
Maxio employs rate limits on its API to ensure platform stability. If your workflow involves bulk updating thousands of customers or recording millions of usage events in a short window, you may encounter 429 Too Many Requests errors. Ceven manages this by implementing a queue system that throttles requests to stay within your specific Maxio plan limits. For very large datasets, we recommend using the bulk create tools where available, such as Bulk Create Product Price Points, to reduce the total number of API calls and avoid hitting those limits during peak times.
Ceven uses the Create Payment Profile action to update a customer payment method. When a customer updates their card in your portal, the agent pushes the new details to Maxio. It can also be configured to handle failed payment events by sending a notification to the customer with a link to update their profile. Once the new profile is created in Maxio, the agent can trigger a retry of the failed invoice to ensure that payment is collected immediately, reducing the time your accounts receivable stay outstanding.

Alternatives to Maxio

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

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