ceven

Scheduleonce

Syncs inbound bookings and contact data into your CRM, manages team availability based on external triggers, and automates the lead qualification process through custom booking links.

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Why use Ceven?

  1. AI native Scheduleonce integration

    • Describe the outcome and Ceven picks the right Scheduleonce calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Scheduleonce data, across all 27 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Scheduleonce access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Scheduleonce, when, and on whose behalf.
    • The agent pauses and asks when Scheduleonce is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Scheduleonce.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Scheduleonce action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Scheduleonce, and when to use it.

Book Time Slot
Use this when you need to schedule a meeting by booking one of the available time slots on a specific calendar.
Cancel Booking
Use this to cancel an existing booking by ID. You can provide a reason and toggle email notifications.
Create Contact
Use this when you need to add a new contact with email, name, and company details to the system.
Create One Time Link
Generate a unique, single use booking link for a specific calendar. Use this for high touch lead routing.
Get Available Time Slots
Pull available slots for a calendar within a 30 day window. Use this before calling the book time slot action.
Get Single Booking
Retrieve full details for a booking, including guest info, location, and form submission data.
Get Single Contact
Pull complete contact details including personal information and custom fields by contact ID.
Get User Availability
Retrieve a user weekly schedule, working hours, and any date specific overrides.
List All Bookings
Pull a list of all bookings with optional filters for time ranges or related object expansion.
List All Contacts
Retrieve all contacts in the account, filtered by creation time, update time, or owner.
Mark Booking as No Show
Update a completed booking status to no show when a customer does not attend the meeting.
Update Contact
Modify an existing contact record, such as updating a phone number or company name.
Update User Availability
Modify working hours or add date specific overrides for holidays and special events.
List All Booking Calendars
Pull all booking calendars in the account using cursor based pagination.
Create One Time Link for Booking Calendar
Tool to create a one time booking link for a booking calendar in OnceHub. Use when you need to generate a unique, single use booking link for a customer. One time links are good for one booking only and automatically expire after one year i
Create User
Tool to create a new user account in OnceHub. Use when you need to add a new user with first name, last name, and email. Optional role can be specified.
Delete Contact
Tool to delete a contact by ID from OnceHub. Use when you need to permanently remove a contact from the system.
Delete User
Tool to delete a user account from OnceHub. Use when you need to permanently remove a user from the system.
Get Single Booking Calendar
Tool to retrieve a single booking calendar by ID from OnceHub. Use when you need to fetch detailed information about a specific booking calendar including its subject, name, URL, host, published status, and duration.
Get Single Master Page
Tool to retrieve a single master page by ID from OnceHub. Use when you need to fetch complete master page details including name, label, URL, and active status.
Get Single User
Tool to retrieve a single user by ID from OnceHub. Use when you need to fetch detailed information about a specific user including their name, email, status, role, timezone, and team associations.
Get User Scheduling Availability
Tool to get user scheduling availability from OnceHub. Use when you need to retrieve a user's weekly schedule, working hours, and any date specific overrides.
List All Booking Pages
Tool to list all booking pages in the account. Use when you need to retrieve all booking pages with optional cursor based pagination.
List All Event Types
Tool to list all event types in the account. Use when you need to retrieve all event types with optional cursor based pagination to understand available event type options.
List All Master Pages
Tool to list all master pages in the account. Use when you need to retrieve all master pages with optional cursor based pagination.
List All Teams
Tool to list all teams in the OnceHub account. Use when you need to retrieve team information with optional cursor based pagination.
List All Users
Tool to list all users in the OnceHub account. Use when you need to retrieve user information with optional cursor based pagination.
Test API Key
Tool to validate API key authentication for OnceHub. Use when you need to verify that your API key is valid and active before making other API calls to the platform.
Update User
Tool to update an existing user in OnceHub. Use when you need to modify user information such as name, email, role, or timezone.
Update User Scheduling Availability
Tool to update user scheduling availability in OnceHub. Use when you need to modify a user's weekly schedule, set working hours for specific days, or add date specific overrides for holidays or special events.

30 actions · scroll to see them all

Frequently asked questions

Ceven retrieves the specific timezone settings for each user and booking calendar via the Get Single User and Get Single Booking Calendar actions. When a workflow schedules a meeting, the agent compares the guest timezone provided in the booking form with the host timezone stored in ScheduleOnce. All calculations are performed in UTC internally to prevent offset errors. If a user has specific date overrides or working hours set in a different zone, the agent respects those constraints exactly as they appear in the ScheduleOnce dashboard, ensuring that no meetings are booked during a host's off hours regardless of where the guest is located.
Yes. By using the Create One Time Link action, Ceven can generate unique URLs based on logic defined in your workflow. For example, if a lead is identified as an enterprise account in your CRM, the agent can trigger the creation of a link to a senior executive calendar. For smaller leads, it can route them to a general qualification calendar. Because these links are single use, they prevent lead poaching and ensure that your calendar remains clean. The agent can then automatically email this specific link to the lead via your connected email provider immediately after the lead is qualified.
The agent typically runs a search or list contacts check before creating a new record. If a matching email address is found, the workflow uses the Update Contact action instead of Create Contact to avoid duplicates. This ensures that the booking history for that individual remains consolidated under one record. The agent can merge new data from a booking form into the existing contact profile, updating fields like company or phone number in real time. This keeps your contact database clean and provides a full audit trail of every interaction the lead has had with your scheduling pages.
Yes. The ScheduleOnce API imposes a strict limit on the Get Available Time Slots action, which can only retrieve availability for a maximum window of 30 days. If your workflow attempts to look for a slot 45 days out, the API will return an error or a truncated list. To work around this, the agent is programmed to notify the user when a requested date falls outside this window. For long term planning, it is recommended to use the List All Bookings action to check for existing conflicts rather than relying on the available slots endpoint for dates beyond one month.
Ceven can manage availability for any user the connected account has permissions to edit. By using the Update User Scheduling Availability action, the agent can set working hours, modify weekly schedules, or add specific date overrides across an entire team. This is particularly useful for companies that have rotating on call schedules or seasonal holiday hours. You can build a workflow that syncs a shared team calendar from a source like Google Calendar or a spreadsheet, and the agent will push those updates to each individual ScheduleOnce user profile to ensure booking accuracy.
When a meeting time passes, you can trigger a workflow that checks the status of the booking. If the host marks the meeting as unattended, the agent uses the Mark Booking as No Show action. This status change can then trigger a series of downstream events, such as moving the lead to a cold sequence in your CRM or sending a friendly reminder email to the guest. Because the agent has access to the contact record and the booking details, it can personalize the follow up based on the original reason the meeting was scheduled, making the recovery attempt feel manual.
Yes. The Get Single Booking action retrieves all form submission data associated with a specific appointment. If you have added custom questions to your ScheduleOnce booking page, such as budget range or current pain points, the agent captures these as metadata. This data is then available to be mapped into other tools. For instance, the agent can take a budget value from a booking form and use it to assign a lead priority score in your CRM, ensuring that your sales team knows exactly who they are talking to before the call starts.
Ceven can perform permanent deletions using the Delete Contact and Delete User actions. These actions are treated as high risk operations within the platform. To prevent accidental data loss, you can configure your workflow to require a human sign off before the agent executes a delete call. Once the action is confirmed, the agent sends the request to ScheduleOnce, and the record is permanently removed from the system. It is recommended to use the Update Contact action to mark someone as inactive rather than deleting them if you wish to preserve historical booking data for reporting.

Alternatives to Scheduleonce

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

Calendly logoCalendlyAcuity Scheduling logoAcuity SchedulingYouCanBookMe logoYouCanBookMe

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