ceven

Signwell

Automates the sending, tracking, and filing of electronic signatures and notifies your team the moment a document is fully executed.

Try Signwell in Ceven

Ask Ceven anything
Standard

Why use Ceven?

  1. AI native Signwell integration

    • Describe the outcome and Ceven picks the right Signwell calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Signwell data, across all 12 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Signwell access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Signwell, when, and on whose behalf.
    • The agent pauses and asks when Signwell is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Signwell.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Signwell action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Signwell, and when to use it.

Create Document
Use this when you have files and recipients defined and want to programmatically submit a signature request in one call.
Create Webhook
Use this when you need to register a callback url to receive document event notifications in real time.
Delete Document
Use this when you need to remove a document by id and cancel any signing process currently in progress.
Delete Webhook
Use this when you need to remove a registered webhook that is no longer sending events to your system.
Get Credentials
Pull account information for the current api key to validate credentials and obtain user details.
Get Document
Fetch full document details and all associated data by providing the specific document id.
List Bulk Sends
Retrieve a paginated list of all bulk send records to track large scale signature campaigns.
List Webhooks
Pull a list of all active webhooks registered to your SignWell account after initial setup.
Send Reminder
Use this to nudge a recipient who has not yet signed their document based on a set time delay.
Update Document
Modify document settings or recipient details for a request that has not been completed yet.
Download PDF
Pull the final signed version of a document for storage in a CRM or external file system.
Cancel Document
Void a document request so it can no longer be signed by the recipients.

12 actions · scroll to see them all

Frequently asked questions

Ceven uses the SignWell webhook system to listen for status changes. When a recipient opens, signs, or declines a document, SignWell sends a POST request to the Ceven webhook url. The agent then parses this event and triggers any subsequent steps in your workflow, such as updating a Salesforce record or sending a Slack alert. You do not need to poll the API repeatedly to find out if a document is signed. This ensures that your business processes move forward the second the signature is applied, reducing the time between contract execution and project kickoff for your clients.
Yes. You can use the Create Document action to define multiple recipients with specific signing orders. Ceven manages the recipient list and sends the requests through SignWell. For larger groups, you can utilize the bulk send capabilities to distribute a single document template to a list of email addresses. The agent can track each individual response within the bulk send group, allowing you to see exactly who has signed and who needs a reminder. This is ideal for company wide policy updates or employee handbook acknowledgments where hundreds of signatures are required.
If a recipient loses the email, you can use the Send Reminder action via Ceven to trigger a new notification. This sends a fresh link to the recipient without creating a duplicate document. You can build a workflow that automatically sends these reminders every three days until the document status changes to signed. This prevents manual tracking of who has received the link and ensures that your documents do not sit in limbo. The agent can also notify you if a document remains unsigned after a specific number of reminder attempts.
SignWell imposes rate limits on its API to ensure platform stability. Depending on your account tier, you may encounter a limit on the number of requests per minute. If Ceven hits a rate limit, the agent will automatically implement an exponential backoff strategy, pausing for a few seconds before retrying the request. This means your workflows will not fail, but they might experience a slight delay during extremely high volume bursts. It is important to be aware that some advanced API features, such as specific template customizations, may be gated behind higher paid SignWell plans.
Ceven primarily interacts with templates you have already created in the SignWell dashboard. While the agent can trigger documents based on those templates, the visual design and placement of signature fields are best handled within the SignWell editor to ensure legal compliance and correct positioning. Once you have a template id, you can tell Ceven to use that specific template for all future requests. This ensures a consistent look and feel for your contracts while allowing the agent to dynamically fill in the recipient names, emails, and other custom data fields.
All communication between Ceven and SignWell occurs over encrypted HTTPS connections using industry standard TLS. Ceven does not store the actual content of your documents on its own servers for long term storage; it simply facilitates the movement of data to and from the SignWell API. When a document is signed, the final PDF is retrieved via a secure token and passed directly to your chosen storage destination. This architecture minimizes the surface area for data exposure and ensures that your sensitive legal agreements remain protected and compliant with privacy regulations.
Yes. You can create a cleanup workflow that lists documents older than a certain date and then calls the Delete Document action to remove them. This is useful for maintaining a clean dashboard and ensuring you do not exceed any storage limits associated with your SignWell plan. You can set this to run on a weekly or monthly schedule. We recommend having the agent archive the signed PDF to a permanent storage location like Google Drive or Dropbox before deleting the record from SignWell to ensure you keep a legal copy of the executed agreement.

Alternatives to Signwell

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

DocuSign logoDocuSignHelloSign logoHelloSignPandaDoc logoPandaDoc

Try Ceven on your stack

Plug Ceven on top of the tools you already run. Connect Signwell and the rest of your stack, describe the outcome, and its agents handle the work end to end, days of it in minutes.

Get started for free