Conditional logic
Rules that let a workflow branch to different steps based on the data at hand, so a single workflow can handle multiple cases rather than one fixed path.
In more detail
Conditional logic is what lets a workflow make decisions about its own path. Based on the data in hand, if the amount exceeds a threshold, if the record is missing a field, if the customer is in a certain tier, the workflow branches to different steps. Without it, a workflow is a single rigid line that only fits one case.
Traditional conditional logic evaluates explicit rules a builder writes in advance. That works when the cases are known and cleanly separable. When the decision depends on messy or unstructured input, judging the sentiment of a message, classifying a document, an AI step can make the call the fixed rule cannot express.
Where this shows up at Ceven
Ceven workflows branch on both kinds of decision: explicit rules for the clean cases and AI steps for the judgments that rules cannot capture. Because you describe the outcome in plain language, the branching logic is assembled for you, and which path a run took is visible afterward in the audit trail.