Exception handling
The part of a workflow that manages cases which fall outside the standard path, such as errors, missing data, or ambiguous inputs, rather than failing silently.
In more detail
Exception handling is how a workflow copes when reality diverges from the happy path: a required field is missing, an external system returns an error, an input is ambiguous, or a value falls outside the expected range. The happy path is usually easy to automate; the exceptions are where the difficulty and most of the value sit.
Automation that ignores exceptions does not eliminate them, it just fails silently or pushes bad data through. Robust automation instead detects the exception and routes it, retrying a transient failure, escalating a genuine ambiguity to a person, or logging it for review, so the process degrades gracefully rather than breaking.
Where this shows up at Ceven
Ceven treats exceptions as first-class rather than an afterthought. A workflow can retry transient failures, branch on the messy cases, and escalate genuine ambiguity to a human-approval gate instead of forcing bad data through. Every exception and how it was handled is captured in the audit trail, so the failure modes are visible rather than hidden.