Straight-through processing (STP)
The processing of a transaction from initiation to completion entirely automatically, with no manual intervention on the standard path.
In more detail
Straight-through processing means a transaction flows from start to finish without a human touching it. Originating in finance, the concept applies anywhere a process can run untouched on its normal path: the clean cases go all the way through automatically, and only genuine exceptions get routed to a person.
The useful metric is the STP rate, the share of items that complete without intervention. Pushing it higher is not about forcing every case through automatically; it is about automating the standard path reliably while making sure the exceptions are caught and handled rather than pushed through incorrectly.
Where this shows up at Ceven
Ceven is built to raise the straight-through rate on the processes you automate: the standard cases run untouched across the connected tools, while the exceptions are surfaced, often to a human-approval gate, rather than forced through. The split between what runs automatically and what a person reviews is explicit in the workflow and visible in the audit trail.