AI agents for restaurants & multi-unit food
AI agents alongside Toast and Restaurant365. Multi-unit sales and labor roll-up, invoice tracking, and review response run so operators run the business, not the reports.
Systems of record this works alongside
Starter workflows
Sales and labor roll-up
Roll up sales, labor, and cost metrics across every location into one daily view, flag the outliers, and draft the operator's summary, so a multi-unit operator sees the whole business without opening five dashboards.
Invoice and food-cost tracking
Capture vendor invoices, reconcile them against orders and prices, flag the cost creep on key ingredients, and draft the variance note, so food cost gets managed before it eats the margin.
Review response and reputation
Monitor reviews across platforms and locations, draft the response in the brand's voice, and flag the serious complaints to the operator, so the reputation stays managed across every unit.
Scheduling and compliance support
Surface scheduling gaps and labor-compliance issues from the scheduling system, draft the fixes, and flag the exceptions, so managers keep shifts covered and compliant without living in the scheduler.
Multi-unit operators run blind across too many dashboards
A multi-unit restaurant operator has the data, sales, labor, food cost, spread across a POS, an accounting system, a scheduler, and an inventory tool, but no time to log into each for each location every day. Ceven rolls that data up across Toast, Restaurant365, and 7shifts into one view, flags the outliers, and drafts the summary, so the operator sees the whole business at a glance. The POS and accounting systems stay the record; Ceven does the roll-up and the follow-up around them, logged.
Food cost managed before it eats the margin
Food cost is the margin lever that moves fastest and hurts most, and by the time it shows up in the monthly P&L the money is spent. Ceven captures the vendor invoices, reconciles them against orders and prices, and flags the cost creep on key ingredients as it happens, so the operator acts on a price spike or a portion problem while it still matters. The operator makes the menu and vendor decisions; Ceven makes sure the cost signal is timely.
Reputation managed across every location
For a restaurant group, online reviews are the storefront, and a serious complaint that sits unanswered at one location damages the whole brand. Ceven monitors reviews across platforms and units, drafts the response in the brand's voice, and flags the serious ones to the operator, so the reputation stays managed everywhere. The operator handles the real service failures; Ceven makes sure every review gets a timely, on-brand response.
Frequently asked
Does the agent run the restaurants or the POS?
No. Operations and the POS stay with the managers and the systems. Ceven rolls up data, tracks costs, responds to reviews, and supports scheduling for the operator to approve.
Does this work with Toast and Restaurant365?
Yes, both on the standard adapter, along with 7shifts and MarketMan. Ceven reads sales, labor, and cost data and drafts around the restaurant stack.
Can it respond to online reviews?
It drafts responses in the brand's voice across platforms and flags serious complaints to the operator. Routine responses can post on standing approval; the rest wait for a human.
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