ceven

Bettercontact

Finds verified work emails and direct phone numbers for prospects using waterfall enrichment and pushes those leads into your CRM for outreach.

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Why use Ceven?

  1. AI native Bettercontact integration

    • Describe the outcome and Ceven picks the right Bettercontact calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Bettercontact data, across all 5 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Bettercontact access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Bettercontact, when, and on whose behalf.
    • The agent pauses and asks when Bettercontact is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Bettercontact.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Bettercontact action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Bettercontact, and when to use it.

Check credits balance
Use this when you need to verify available credits before starting a large enrichment batch to avoid request failures.
Create lead finder search
Use this to discover new prospects based on specific company size, job titles, departments, or seniority levels.
Enrich leads
Run a waterfall search for work emails and direct phone numbers for batches up to 100 leads.
Get enrichment results
Pull the final email addresses and contact details using a specific request ID after the waterfall process finishes.
Get lead finder results
Retrieve a list of prospects and company data from a completed search, including LinkedIn profiles and job titles.
Verify email address
Check if a specific email is deliverable to prevent bounces before adding it to a sequence.
Find company by domain
Pull company size and industry data using a website domain to qualify a lead before enrichment.
Update lead status
Mark a lead as contacted or qualified within the Bettercontact internal lists.
Export search results
Trigger a data export of a lead finder result set for use in external analysis tools.
List active searches
Pull a list of all currently running lead finder tasks to check their progress.
Delete search task
Remove a pending or completed search request from the system history.
Search by name
Query for a specific person by name and company to find their current professional contact info.

12 actions · scroll to see them all

Frequently asked questions

When you trigger an enrichment, Ceven tells Bettercontact to search its primary data source. If that source fails to find a verified email or phone number, the system automatically moves to the next provider in the waterfall sequence. This continues until a high confidence match is found or all providers are exhausted. This means you get a much higher hit rate than using a single provider. Ceven monitors the status of these requests and only pushes the lead to your CRM once the final verified result is returned, ensuring your sales team never works with dead end contact information.
Yes. You can provide a list of leads in your workflow, and Ceven will batch them into groups of 100 to match the Bettercontact API limits. The agent manages the submission of these batches and polls for results in the background. Once a batch is complete, the agent processes each lead individually to map the data to your specific CRM fields. If a lead fails enrichment across the entire waterfall, Ceven can flag that record in your system as unfindable so you do not waste further credits on it in the future.
Ceven can be configured to check your credit balance before starting any search or enrichment task. If the balance falls below a certain threshold, the agent can send you a notification via Slack or email to alert you that a top up is needed. Because enrichment is a credit consuming action, this prevents your automated lead pipelines from breaking silently. If a request fails due to insufficient credits, Ceven will pause the workflow and wait for a manual trigger or a balance update before attempting to process the remaining leads in the queue.
Bettercontact aims to provide direct dials and mobile numbers through its waterfall process. When Ceven pulls these results, it looks for the specific label provided by the API to distinguish between a direct line and a general office number. You can set up your workflow to only push leads to your CRM if a direct dial is found, filtering out any leads that only have a general company number. This ensures that your sales team spends their time calling the actual decision maker rather than navigating through a corporate phone tree.
When you start a lead finder search, Bettercontact processes the request asynchronously. Ceven submits the criteria and then monitors the request ID. Once the results are ready, the agent pulls the full data set, which includes LinkedIn profiles and company details. The agent then filters these results based on any additional logic you define, such as excluding certain keywords in job titles. Only the qualified leads are then passed to the enrichment step to find their contact details, which optimizes your credit spend by not enriching leads that do not fit your profile.
Bettercontact has specific rate limits on how many enrichment requests can be active at one time. One quirk of the platform is that batch enrichment is limited to 100 leads per request. If you try to send 500 leads in one go, the API will return an error. Ceven handles this automatically by splitting your large lists into smaller chunks of 100. Additionally, depending on your plan tier, there may be a cap on the number of concurrent lead finder searches. Ceven queues these requests to ensure they are processed in order without triggering rate limit blocks.
Bettercontact is specifically designed for professional B2B outreach, so it focuses on work emails and direct business lines. It does not typically provide personal Gmail or Yahoo addresses. Ceven leverages this to ensure your outreach remains compliant with professional communication standards. If you need to find a personal email, this tool is not the right fit. However, for finding the official corporate email of a lead at a specific company, the waterfall method used by Bettercontact is one of the most reliable ways to ensure the email will actually land in the inbox.
Ceven acts as a bridge between Bettercontact and your destination system. While the data passes through the workflow layer to be mapped and transformed, Ceven does not maintain a permanent database of your leads. Once the lead is successfully pushed to your CRM or your spreadsheet, the temporary record is cleared from the active workflow context. This ensures that your lead data remains in your source of truth and is not duplicated across multiple platforms, maintaining better data hygiene and security for your prospect lists.

Alternatives to Bettercontact

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

Apollo.io logoApollo.ioLusha logoLushaZoomInfo logoZoomInfoHunter.io logoHunter.io

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