ceven

Brevo

Syncs customer data between your CRM and marketing lists, automates the delivery of transactional emails, and manages SMS campaigns based on real time user behavior.

Try Brevo in Ceven

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Why use Ceven?

  1. AI native Brevo integration

    • Describe the outcome and Ceven picks the right Brevo calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Brevo data, across all 21 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Brevo access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Brevo, when, and on whose behalf.
    • The agent pauses and asks when Brevo is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Brevo.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Brevo action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Brevo, and when to use it.

Create company
Use this to add a new business entity to the Brevo CRM to track B2B relationships.
Create or update email template
Upload a new HTML template or update an existing one by providing the template ID.
Create SMS campaign
Launch a new text message blast to specific lists or segments with custom sender IDs.
Delete company
Remove a company record from the CRM using its unique identifier.
Delete contact
Permanently remove a specific contact from the account via their ID.
Delete email template
Remove an inactive email template. Note that only inactive templates can be deleted.
Find contact
Search for a contact using an email address or mobile number to prevent duplicates.
Get account information
Pull current plan details, account holder name, and remaining credit limits.
Get all contacts
Retrieve a paginated list of contacts filtered by date or list membership.
Get all email templates
Pull a full list of available email templates for use in automated workflows.
Get all senders
List all authorized email addresses and domains allowed to send through the account.
Get contact details
Pull comprehensive data for a single contact using email, ID, or SMS attribute.
Get SMS campaigns
Retrieve a list of SMS campaigns filtered by status or date range.
List all companies
Pull all companies stored in the CRM with optional name filtering.
List email campaigns
Retrieve a history of email campaigns and their current delivery status.
Update email campaign
Modify the settings or content of an existing email campaign by ID.
Create a company
This tool allows you to create a new company in your brevo account.
Delete a company
Deletes a company from brevo using its unique identifier.
Delete SMS Campaign
This tool deletes an existing sms campaign.
Get Company Details
This tool retrieves the details of a specific company by its unique id.
Get SMS Campaign Details
Retrieves the details of a specific sms campaign.

21 actions · scroll to see them all

Frequently asked questions

Ceven implements a smart queuing system that respects Brevo API rate limits automatically. Depending on your Brevo plan, there are strict caps on how many requests can be made per second. When the agent detects a 429 Too Many Requests response, it enters a backoff period and retries the operation using an exponential delay. This ensures that your marketing workflows do not get blocked or cause a temporary API suspension. For high volume contact imports, the agent batches requests to maximize throughput while staying within the allowed thresholds of your specific account tier, meaning you never have to manually throttle your automation logic.
No, Ceven cannot delete active templates due to a hard limitation in the Brevo API. The platform requires a template to be marked as inactive before it can be deleted. To handle this, the agent first attempts to change the status of the template to inactive if the permissions allow, and only then calls the delete endpoint. If the template is currently tied to an active automation workflow, the deletion will fail. In these cases, the agent will notify you that the template is still in use and must be detached from the active workflow in the Brevo dashboard before it can be permanently removed.
Ceven uses a find then create logic to maintain list hygiene. Before adding a contact to a Brevo list, the agent calls the Find Contact tool using the email address as the primary key. If the contact already exists, the agent updates the existing record with new attributes instead of creating a duplicate. This prevents your billing from increasing unnecessarily due to duplicate contact counts. You can configure the agent to only update specific fields or to overwrite the entire profile. This ensures that your marketing segments remain accurate and that customers do not receive multiple copies of the same welcome sequence.
Ceven can trigger the SMS campaign tools, but actual delivery depends on your Brevo account configuration and the laws of the destination country. Some countries require a pre approved sender ID or a registered business profile before messages can be sent. If a campaign fails due to these regional restrictions, the agent captures the error code from the Brevo API and reports the specific reason for the failure. We recommend configuring your authorized senders in the Brevo dashboard first. Once the sender is verified, the agent can seamlessly schedule and execute SMS blasts to your global customer base without further manual setup.
Yes, Ceven can fully manage the company and contact relationship within the Brevo CRM. The agent can create a company record first and then link multiple contacts to that company using the internal IDs. This is particularly useful for sales teams who need to track which employees belong to which organization. You can ask the agent to pull a list of all contacts associated with a specific company or to update the company industry field across all linked records. By using the List All Companies and Get Contact Details tools, the agent builds a complete map of your professional network directly inside Brevo.
Ceven maps dynamic data from your other connected tools into the placeholder variables used in your Brevo templates. When the agent triggers a transactional email, it pulls the required attributes, such as a customer name or order number, and passes them as parameters in the API call. This allows you to maintain a single master template in Brevo while the agent injects the specific context for every single recipient. If a required variable is missing from the source data, the agent can be instructed to use a fallback value or to flag the record for manual review to avoid sending emails with empty brackets.
Yes, you can build a workflow where Ceven periodically scans your contact list for specific inactivity markers. For example, the agent can pull a list of contacts who have not opened an email in ninety days and then move them to a separate re engagement list or delete them entirely to improve your sender reputation. By combining the Get All Contacts tool with conditional logic, the agent ensures your lists only contain engaged users. This reduces the cost of your Brevo subscription by keeping your contact count lean and improves the delivery rates of your marketing campaigns by removing dead email addresses.
If a campaign fails, Ceven retrieves the specific error response from the Brevo API to determine the cause. Common issues include insufficient credits or invalid phone number formats. The agent can be programmed to automatically notify you via a Slack message or a dashboard alert when a failure occurs. For invalid numbers, the agent can automatically mark those contacts as invalid in your CRM so they are excluded from future campaigns. This closed loop system ensures that your marketing spend is not wasted on unreachable numbers and that you are immediately aware of any account level issues like credit exhaustion.

Alternatives to Brevo

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

Mailchimp logoMailchimpKlaviyo logoKlaviyoActiveCampaign logoActiveCampaignConvertKit logoConvertKit

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