ceven

Dripcel

Syncs lead data between your CRM and Dripcel to trigger automated SMS and email sequences, monitors campaign replies to update lead status, and audits credit usage in real time.

Try Dripcel in Ceven

Ask Ceven anything
Standard

Why use Ceven?

  1. AI native Dripcel integration

    • Describe the outcome and Ceven picks the right Dripcel calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Dripcel data, across all 18 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Dripcel access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Dripcel, when, and on whose behalf.
    • The agent pauses and asks when Dripcel is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Dripcel.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Dripcel action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Dripcel, and when to use it.

Send SMS
Use this when you need to deliver a targeted message immediately or schedule it for later delivery to a specific contact.
Add tags to contact
Assign tag ids or names to an existing contact by phone number. Use this to segment leads or trigger new automation paths.
Check compliance
Verify a list of cell numbers against campaign targeting criteria to ensure they meet rules before sending messages.
Search replies
Find specific customer replies by id, campaign, date range, or keyword content to identify lead intent.
Get deliveries
Pull a list of delivered messages filtered by cell number or customer id to verify message arrival.
Get credit balance
Pull the current account credit balance to ensure sufficient funds exist for upcoming bulk campaigns.
List campaigns
Retrieve all active and archived campaigns. Use this to find campaign ids for filtering replies or deliveries.
List email templates
Pull all available email templates to select the right layout before launching a new email campaign.
Get sales data
Pull a comprehensive list of all sales records for reporting or to calculate campaign ROI.
Delete contact
Remove a contact from the system using their cell number after confirming the identity.
Update contact status
Use this to change the state of a lead based on interaction history or manual review.
Sync lead list
Bulk upload or update contact details from an external source to keep Dripcel data current.
Get Dripcel Campaigns
Tool to retrieve a list of all campaigns. use after authenticating when you need to paginate or filter campaigns.
Get current credit balance
Tool to get current credit balance. use after authenticating and when you need to verify account balance before credit consuming operations.
Get email templates
Tool to list all available email templates. use when you need to retrieve available templates before sending email campaigns.
Get sales
Tool to retrieve a list of all sales. use when you need comprehensive sales data for reporting or analytics.
Dripcel Post Compliance Send
Tool to check a list of cell numbers against campaign targeting criteria. use when ensuring suppliers comply with your campaign rules before sending messages.
Search replies based on filters
Tool to search replies based on filters. use when you need to find replies by id, campaign, date range, or content.
Add tags to a contact
Tool to add tags to a contact. use when you need to assign tag ids or tag names to an existing contact by msisdn. set create missing contact=true to auto create the contact if it does not exist.

19 actions · scroll to see them all

Frequently asked questions

Ceven utilizes the Dripcel Post Compliance Send tool to act as a gatekeeper for your outbound communication. Before any bulk SMS is dispatched, the agent sends the target list to Dripcel to check against your specific campaign targeting criteria and regulatory rules. If a number is flagged as non compliant or outside your target region, Ceven automatically removes it from the queue and logs the exclusion in your workflow history. This prevents your account from being flagged for spam and ensures you only pay for messages sent to valid, reachable leads who meet your strict criteria.
Yes. Ceven can monitor various triggers, such as a form submission on your website or a specific keyword in a Dripcel reply, and then call the add tags action. You can configure the agent to create the contact automatically if they do not already exist in your Dripcel account. This allows you to build a sophisticated segmentation engine where leads move through different stages of your funnel based on their actual behavior. For example, a lead who replies Yes to an SMS can be instantly tagged as qualified and moved to a high priority sequence.
You can build a workflow in Ceven that calls the get current credit balance tool on a set schedule, such as every morning at nine. The agent compares the returned value against a threshold you define. If the balance falls below that limit, Ceven can send you a notification via Slack, email, or even create a task in your project management tool to top up the account. This prevents your automated lead nurturing sequences from pausing unexpectedly, which would otherwise result in lost leads and slower response times for your potential customers.
Ceven combines data from the get deliveries and get sales tools to provide a full view of your conversion rate. The agent pulls the list of all messages successfully delivered and matches them against the sales records retrieved from Dripcel. By analyzing the time gap between a delivered SMS and a recorded sale, Ceven can calculate the exact ROI of a specific campaign. You can ask the agent to generate a weekly summary that highlights which email templates or SMS scripts are driving the most revenue and which ones are failing.
One specific quirk of the Dripcel API is the rate limit on bulk contact deletions and tag updates. If you attempt to modify thousands of contacts in a single rapid burst, the API may return a rate limit error. To handle this, Ceven implements an automatic retry logic with exponential backoff. The agent will pause for a few seconds and then resume the operation until the entire list is processed. When designing very large migrations, we recommend scheduling these tasks during off peak hours to ensure the smoothest possible execution without hitting these thresholds.
Ceven uses the search replies based on filters tool to scan through your inbound messages. You can ask the agent to find all replies from a specific date range or those associated with a particular campaign ID. More powerfully, you can tell the agent to look for specific content, such as customers asking about a demo or complaining about a service. Once the agent finds these replies, it can trigger a downstream action, such as alerting a sales rep or adding the customer to a specific support queue for immediate resolution.
The agent uses the get email templates tool to pull a complete directory of your existing assets. When you want to launch a new campaign, you can ask Ceven to suggest the best template based on previous performance data stored in your sales reports. Once a template is selected, the agent can then coordinate the campaign launch by pulling the correct contact list and ensuring all personalization tokens are correctly mapped. This removes the need to manually toggle between your CRM and the Dripcel dashboard to set up a new outreach blast.
Yes, the agent can perform deletions using the delete contact tool, which requires the cell number of the individual. For security and data integrity, we recommend building a confirmation step into your workflow. For example, you can set up the agent to find contacts who have not interacted in six months and then send you a list for approval. Once you sign off on the list, Ceven will execute the deletions in Dripcel one by one. This ensures your database remains clean and you do not accidentally remove valuable leads from your marketing funnel.

Alternatives to Dripcel

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

Klaviyo logoKlaviyoAttentive logoAttentiveTwilio logoTwilio

Try Ceven on your stack

Plug Ceven on top of the tools you already run. Connect Dripcel and the rest of your stack, describe the outcome, and its agents handle the work end to end, days of it in minutes.

Get started for free