ceven

Emelia

Automates cold outreach by syncing lead lists to campaigns, finding missing contact details, and managing blacklist hygiene based on prospect replies.

Try Emelia in Ceven

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Why use Ceven?

  1. AI native Emelia integration

    • Describe the outcome and Ceven picks the right Emelia calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Emelia data, across all 22 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Emelia access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Emelia, when, and on whose behalf.
    • The agent pauses and asks when Emelia is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Emelia.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Emelia action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Emelia, and when to use it.

Add Contact to Blacklist
Use this when a prospect requests to opt out or a lead is identified as a competitor to stop all future emails.
Add Contact To Campaign
Enroll a specific lead into an existing email campaign after their details are verified.
Create Campaign
Use this to launch a new email sequence once the name and target parameters are defined.
Create LinkedIn Campaign
Start a new LinkedIn outreach sequence for a specific target cohort.
Create Webhook
Set up a webhook to notify Ceven of specific campaign events like opens or clicks.
Delete Contact From Campaign
Remove a lead from an email sequence immediately. Note that this action is irreversible.
Delete Contact From LinkedIn Campaign
Use this to remove a contact from a LinkedIn sequence using their profile URL and campaign ID.
Find Email of Single Contact
Start a job to find an email address using a full name and company domain.
Get Campaign Activities
Pull the activity logs for a specific campaign to analyze engagement rates.
Get Find Email Result
Retrieve the final email address or failure status from a previously started search job.
Get Verify Email Result
Pull the verification status of an email address to ensure it is safe to send to.
Initiate Email Verification Job
Start an asynchronous process to verify if an email address is deliverable.
Initiate Phone Find Job
Start a search for a contact phone number based on their email address.
List Campaign Contacts
Pull a list of all subscribers in a campaign with optional filters for pagination.
List Campaigns
Retrieve all existing email campaigns to identify which sequence to use for a lead.
Remove Contact from Blacklist
Use this when a blocked domain or email is cleared for outreach again.
Delete Webhook
Tool to delete a specific webhook. use when you need to remove an existing webhook by url after identifying the campaign.
Get Find Phone Result
Tool to retrieve the outcome of a previously initiated phone find job. use after starting a job to fetch its status and details by job id.
List Email Providers
Tool to retrieve all configured email providers. use after setting up your email providers to view them.
List LinkedIn Campaigns
Tool to list all linkedin campaigns. use when you need an overview of your linkedin campaigns and want to paginate results.
List webhooks
Tool to retrieve all webhooks. use when you need to fetch every configured webhook in emelia.

21 actions · scroll to see them all

Frequently asked questions

Emelia processes email and phone discovery as background jobs rather than instant responses. When Ceven initiates a find email or verify email request, Emelia returns a job ID. Ceven then enters a polling state where it periodically checks the status of that job using the Get Find Email Result or Get Verify Email Result actions. Once the status changes to completed, the agent extracts the data and moves the lead to the next step in your workflow, such as adding them to a campaign. This ensures your workflow does not time out while waiting for external data providers to return the contact information.
Yes. Ceven can use the Delete Contact From Campaign action to remove a lead from a top of funnel sequence and immediately use the Add Contact To Campaign action to move them into a bottom of funnel sequence. This is commonly used when a lead hits a specific engagement threshold, such as clicking a pricing link three times. The agent monitors the campaign activities and triggers the move automatically, ensuring the prospect receives the most relevant messaging based on their behavior without any manual intervention from your sales team.
Ceven can monitor the status of your email providers and campaigns, but the actual warm up process is managed internally by Emelia. Warm up involves sending and receiving emails automatically to build domain reputation. While Ceven cannot manually trigger a warm up email, it can read the list of configured email providers to ensure your sending accounts are active before it begins pushing high volume lead lists into your campaigns. This prevents you from accidentally burning a new domain by sending too many cold emails too quickly.
Ceven can be configured to listen for specific keywords in your inbox or CRM, such as stop emailing me or remove me. When these phrases are detected, the agent immediately calls the Add Contact to Blacklist action in Emelia. This ensures that the contact is blocked across all future campaigns globally. Because this happens in real time, it significantly reduces the risk of a prospect marking your email as spam, which protects your sender score and keeps your emails landing in the primary inbox rather than the spam folder.
Ceven is bound by the API rate limits and plan quotas set by Emelia. A critical quirk to note is that Emelia enforces strict daily limits on email and phone discovery jobs based on your subscription tier. If a workflow attempts to find emails for a list of five thousand leads in one hour, Emelia may return a rate limit error or exhaust your monthly credit balance. To handle this, Ceven implements a queuing system that drips leads into Emelia over several hours or days to stay within your specific plan limits.
Absolutely. Ceven can create a multi channel sequence by orchestrating both the Create Campaign and Create LinkedIn Campaign actions. For example, the agent can be told to add a lead to a LinkedIn campaign first, and if there is no response after three days, it can then trigger an email find job and add the lead to an email campaign. This synchronized approach increases the chance of a response by touching the prospect on multiple platforms in a coordinated manner rather than spamming them on every channel at once.
When Ceven initiates an email verification job, it waits for the result before taking further action. If the result returns as invalid or risky, the agent can be programmed to either skip that contact entirely or move them to a separate list for manual review. This prevents your Emelia campaigns from sending to dead addresses, which is the primary cause of high bounce rates. By filtering out invalid emails at the workflow level, Ceven ensures that only high quality, deliverable addresses ever enter your active outreach sequences.
Yes. Ceven can use the Create Webhook action to tell Emelia to send a notification whenever a specific event occurs, such as a lead replying to a campaign. When that webhook fires, it can trigger a wider Ceven workflow that updates your CRM, notifies a sales rep in Slack, and moves the lead to a hot prospect stage. This turns Emelia from a siloed sending tool into a trigger for your entire sales stack, ensuring that no lead goes unfollowed after they show interest.

Alternatives to Emelia

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

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