ceven

Gladia

Streams live audio into text and processes pre recorded files to extract structured insights, summaries, and action items for your CRM or knowledge base.

Try Gladia in Ceven

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Why use Ceven?

  1. AI native Gladia integration

    • Describe the outcome and Ceven picks the right Gladia calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Gladia data, across all 9 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Gladia access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Gladia, when, and on whose behalf.
    • The agent pauses and asks when Gladia is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Gladia.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Gladia action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Gladia, and when to use it.

Initiate live session
Use this to start a live transcription session and get the WebSocket URL required for streaming audio data.
Get live result
Pull metadata and the final text results for a specific live transcription session by its ID.
List live jobs
Pull a paginated list of all live transcription sessions to monitor current activity or audit past streams.
Initiate pre recorded job
Submit an audio URL for asynchronous transcription. Use this for podcasts, meetings, or uploaded interviews.
Get pre recorded result
Retrieve the final transcript and metadata for a pre recorded job once the processing status is complete.
List pre recorded jobs
Pull a list of all pre recorded transcription jobs, filtered by date or status to find specific files.
Upload audio file
Upload a raw audio or video file to Gladia servers to prepare it for a transcription job.
Get live transcription result
Tool to retrieve metadata and results of a live transcription job. Use when you need detailed status or results for a specific live transcription session.
Get Pre recorded Transcription Result
Tool to retrieve metadata for a pre recorded transcription job. Use when checking the status or retrieving results of a specific job ID.
Initiate Live Transcription Session
Tool to initiate a live transcription session. Use before streaming audio to get a WebSocket URL.
Initiate Pre Recorded Transcription
Tool to initiate a pre recorded transcription job. Use when you have an audio URL and need asynchronous transcription results.
List live transcription jobs
Tool to list live transcription jobs. Use when you need an overview of live transcription sessions with optional filtering and pagination. Use after setting up live transcription.
Gladia List Pre Recorded Transcriptions
Tool to list pre recorded transcription jobs with optional filters. Use after submitting or querying jobs to retrieve paginated results.
Upload Audio/Video File
Tool to upload an audio or video file to Gladia's servers. Use when preparing a file for transcription.

14 actions · scroll to see them all

Frequently asked questions

Ceven initiates a live session through the Gladia API to secure a unique WebSocket URL. Once the connection is established, the audio stream is processed in real time. The agent listens for specific triggers or waits for the session to end before pulling the full transcript for analysis. You can set up a workflow where the agent monitors the live stream and sends an alert the moment a specific phrase is detected. This allows for immediate reaction to live events without needing to wait for a full file upload and processing cycle. All live data is handled through secure channels to ensure that your audio streams remain private and protected.
Live transcription is designed for immediate needs, providing a stream of text as audio happens, which is ideal for captions or real time monitoring. Pre recorded transcription is asynchronous, meaning you submit a file or URL and Gladia processes it in the background. Pre recorded jobs often allow for deeper analysis and higher accuracy because the engine can look at the entire audio context. Ceven manages both flows by tracking the job ID and polling for completion in the case of pre recorded files. This ensures that your workflows only proceed once the full text is available and verified by the Gladia engine.
Gladia supports large files, but the specific limits often depend on your current API tier. For most users, uploading through the Ceven interface handles the chunking and transmission to Gladia servers efficiently. However, users on the free tier may encounter stricter rate limits on the number of concurrent pre recorded jobs. If you hit a rate limit, Ceven will automatically queue the request and retry using an exponential backoff strategy. This prevents your workflow from failing while ensuring that your audio files are processed as soon as Gladia capacity becomes available for your account level.
Yes, Gladia provides powerful translation capabilities that can be triggered during the transcription process. When Ceven initiates a job, it can specify the target language for translation. This means you can upload a Spanish audio file and receive an English transcript directly. This is particularly useful for global teams who need to centralize knowledge from multiple regions into a single language for reporting. The agent can then take that translated text and run further analysis, such as sentiment tracking or action item extraction, regardless of the original language spoken in the audio file.
Ceven does not store your raw audio files; those reside on Gladia servers according to their data retention policy. Ceven stores the resulting text transcripts within the context of your specific workflow or pushes them directly to your chosen destination, such as Notion, Salesforce, or a private database. You have full control over where the final text lands. If you delete a job in Gladia, the text already moved to your CRM will remain, but the source audio will be gone. This separation ensures that you maintain ownership of your data across both the AI processing layer and your permanent storage.
Gladia accepts both audio and video files for transcription. The system extracts the audio track from the video file and processes it using the same high accuracy speech to text engine. This makes it easy to transcribe webinars, Zoom recordings, or marketing videos. Ceven simplifies this by allowing you to provide a direct link to the video file or upload it through the tool. Once processed, the agent provides the transcript with timestamps that correspond to the video timeline, making it easy to create chapters or find specific visual moments based on the spoken words.
If a Gladia job fails, the API returns a specific error code indicating the cause, such as an unsupported file format or a corrupted upload. Ceven monitors the status of every pre recorded job. If a failure is detected, the agent will notify you through your preferred channel and provide the error details. In cases of transient network errors, Ceven will attempt to restart the job automatically. For permanent errors, like an invalid URL, the agent will ask you to provide a new source. This ensures that your data pipeline does not silently break when an external file issue occurs.
Gladia provides word level timestamps which are highly accurate and synchronized with the audio stream. Ceven leverages these timestamps to allow you to jump to specific moments in a recording. For example, if the agent identifies a critical action item at the thirty minute mark, it can provide a link or a reference that points exactly to that second. This removes the need for manual scrubbing through long audio files. The accuracy is maintained across different audio qualities, though clear audio without heavy background noise always yields the most precise timing for the agent to reference.

Alternatives to Gladia

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

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