ceven

Hotspotsystem

Syncs public Wi Fi usage and billing events into your CRM, automates the creation of guest access vouchers, and tracks location based traffic patterns in real time.

Try Hotspotsystem in Ceven

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Why use Ceven?

  1. AI native Hotspotsystem integration

    • Describe the outcome and Ceven picks the right Hotspotsystem calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Hotspotsystem data, across all 19 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Hotspotsystem access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Hotspotsystem, when, and on whose behalf.
    • The agent pauses and asks when Hotspotsystem is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Hotspotsystem.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Hotspotsystem action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Hotspotsystem, and when to use it.

List Customers
Pull a list of all registered customers with options for pagination and field selection.
List Customers by Location
Retrieve customers associated with a specific venue to analyze local user density.
Generate Voucher
Create a single use access voucher for a specific location. Use this when a guest requests temporary access.
List Locations
Pull all managed Wi Fi locations to identify which venues are currently active.
List Subscribers
Retrieve the list of newsletter subscribers for marketing outreach.
List Subscribers by Location
Pull newsletter subscribers tied to a specific location to run local campaigns.
List MAC Transactions
Retrieve MAC based connection records to track device history across the network.
List MAC Transactions by Location
Pull MAC transaction records for a specific venue to monitor device turnover.
List Paid Transactions by Location
Retrieve records of paid Wi Fi access for a specific location to track revenue.
List Social Transactions
Pull social login events to see how many users are authenticating via social platforms.
List Social Transactions by Location
Retrieve social authentication events filtered by a specific venue.
List Voucher Transactions
Pull all voucher redemption records globally across every managed location.
List Voucher Transactions by Location
Retrieve voucher usage records for one specific location to audit redemptions.
List Vouchers
Pull a global list of all created vouchers with filtering and sorting options.
Vouchers List by Location
Retrieve vouchers specifically assigned to one location to check availability.
API Health Check
Perform a ping against the HotspotSystem API to verify connectivity.
Generate Voucher (v1)
Tool to generate an access voucher on the fly. Use when you need a single use voucher for a specified location after ensuring sufficient credits.
Misc Ping
Tool to perform health check against the HotspotSystem API. Use when verifying connectivity and availability.

18 actions · scroll to see them all

Frequently asked questions

Ceven interacts with the HotspotSystem API to request vouchers on demand. However, the ability to generate a voucher is strictly dependent on your current account balance and credit availability within HotspotSystem. If your account has insufficient credits, the API will return an error, and the Ceven agent will notify you that a top up is required before the workflow can proceed. We do not bypass these credits as they are managed on the vendor side. You can set up a Ceven workflow to monitor your voucher levels and alert you via Slack or email when your remaining credit falls below a specific threshold.
Yes. By using the MAC transaction tools, Ceven can pull records based on the unique hardware address of a device. When a user connects at Location A and later at Location B, the agent can correlate these events by querying the MAC transactions globally. This allows you to build a journey map of how your guests move between different venues. The agent can then aggregate this data into a customer profile in your CRM, noting the frequency of visits and the specific locations preferred by that user, provided the device does not use random MAC address spoofing.
HotspotSystem employs pagination for its list endpoints to ensure API stability. Ceven handles this automatically by walking the pagination cursors in the background. If you ask for a full list of ten thousand customers, the agent will make multiple sequential calls to the API to gather the complete dataset. Be aware that very large requests may take a few minutes to fully resolve. For real time dashboards, we recommend using the filter options, such as listing customers by a specific location or date range, to reduce the total number of API calls and speed up response times.
When a user authenticates via a social provider on your HotspotSystem network, a social transaction record is created. Ceven pulls these records using the social transactions endpoint. The agent can then extract the available user data and push it into your newsletter subscriber list or a third party email tool. This removes the need for guests to manually sign up for a mailing list. The workflow can be configured to trigger immediately after a social login event, ensuring that the welcome email is sent while the user is still actively connected to your Wi Fi.
While Ceven cannot monitor the physical hardware of your routers, it can use the Misc Ping tool to perform regular health checks against the HotspotSystem API. You can build a workflow that pings the API every five minutes. If the API returns a failure or a timeout, the agent can immediately trigger an alert to your IT team. This ensures that you know if the management layer is down, even if the local internet is still functioning. Combining this with location based transaction monitoring allows you to spot outages when transaction volume suddenly drops to zero.
Absolutely. You can connect your property management system or booking software to Ceven. When a new reservation is confirmed, the agent triggers the Generate Voucher action in HotspotSystem. The resulting voucher code is then inserted into a confirmation email or SMS sent to the guest. This creates a seamless onboarding experience where the guest arrives with their access code already in hand. You can specify the location for the voucher based on which hotel or branch the guest booked, ensuring the code only works at the correct venue.
Ceven connects to the current stable version of the HotspotSystem API. One quirk of the current implementation is that certain field selections in the list customers and list vouchers endpoints are only available for specific account tiers. If you attempt to pull a field that your HotspotSystem plan does not support, the API will simply omit that field from the response without throwing a hard error. If you notice missing data in your Ceven workflows, check your HotspotSystem subscription level to ensure that the specific data fields you need are included in your plan.
Yes. While the primary flow is adding subscribers, the agent can be configured to manage the subscriber list. By using the list subscribers tool, the agent can identify a specific user by email and then trigger the appropriate management action to remove them or update their preferences. You can build a workflow where an unsubscribe request coming into your helpdesk automatically triggers a removal from the HotspotSystem subscriber list, keeping your marketing lists compliant with data privacy laws without requiring you to log into the HotspotSystem dashboard manually.

Alternatives to Hotspotsystem

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

Tanaza logoTanazaCloud4Wi logoCloud4WiPurple Wi Fi logoPurple Wi Fi

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