AI agents for chiropractic
AI agents alongside ChiroTouch and Jane. Care-plan adherence, benefit checks, and reactivation outreach keep patients on plan and the schedule full.
Systems of record this works alongside
Starter workflows
Care-plan adherence tracking
Track each patient against their prescribed visit plan, surface the patients falling behind, and draft the re-engagement outreach, so care plans get completed instead of abandoned halfway.
Insurance verification and visit limits
Verify benefits and track visit limits per payer, alert before a patient hits the cap, and flag the transition to a self-pay conversation so nobody gets a surprise bill.
Reactivation outreach
Surface lapsed patients, draft the reactivation message in the practice's voice, and route to the front desk, bringing back patients who dropped off without a reason.
New-patient intake
Handle the inbound inquiry, collect intake forms, verify benefits, and schedule the first visit, so new patients start care quickly and the front desk starts with a complete file.
Adherence is the practice's growth engine
A chiropractic practice is built on care plans, courses of visits the patient commits to, and it grows when patients complete those plans and stalls when they drift away midway. Ceven tracks adherence against ChiroTouch, Jane, or Platinum System, surfaces who is falling behind, and drafts the re-engagement, so completion improves without the front desk running manual reports. The practice management system stays the record; Ceven drives the outreach around it, logged and privacy-first.
Visit limits and benefits without the surprise bill
Chiropractic coverage is capped by many payers, and a patient who blows through their visit limit without warning gets a surprise bill and a bad taste. Ceven verifies benefits and tracks visit counts, alerts before the cap, and flags the moment to have the self-pay conversation, so the practice manages the transition gracefully. The clinical care stays the chiropractor's; Ceven handles the coverage tracking that protects the relationship.
Bringing lapsed patients back
Every practice carries a long list of patients who stopped coming without formally ending care, and that list is warm reactivation revenue nobody has time to work. Ceven surfaces the lapsed patients, drafts personal reactivation outreach, and hands the front desk a list to book. The front desk approves the messages; Ceven keeps the reactivation from being a task that never happens.
Frequently asked
Does the agent make care recommendations?
No. Care plans and clinical recommendations are the chiropractor's. Ceven tracks adherence to the plan the chiropractor set and drafts the follow-up.
Does this work with ChiroTouch and Jane?
Yes, both on the standard adapter, along with Platinum System and Genesis Chiropractic. Ceven reads the schedule and visit data and drafts outreach on the practice's authorization.
How is patient data protected?
It stays inside the practice's tenant with encryption at rest and row-level security, every access is logged, and Ceven maintains a HIPAA-aligned posture around the practice management system.
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