Ignisign

Automates the sending, tracking, and archiving of electronic signature requests and syncs signed documents back to your storage as they are completed.

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Why use Ceven?

  1. AI native Ignisign integration

    • Describe the outcome and Ceven picks the right Ignisign calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Ignisign data, across all 32 of its actions.
  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Ignisign access.
    • Per user and per environment credentials instead of shared keys.
  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Ignisign, when, and on whose behalf.
    • The agent pauses and asks when Ignisign is unclear instead of plowing ahead.
  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Ignisign.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Ignisign action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Ignisign, and when to use it.

Initialize signature request
Use this to start a new signature flow in a specific application environment before adding documents or signers.
Provide document file
Attach the actual file content to a document placeholder after the document is initialized.
Create signer
Add a new person to the signature process after selecting their specific signer profile.
Publish signature request
Send a draft signature request to all assigned signers to begin the signing process.
Get request status
Pull the current state of a signature request to see if it is pending, completed, or declined.
Get signed document
Download the final executed PDF and the signature proof for a completed request.
Search signers
Query signers by name, email, or external ID to avoid creating duplicate records.
Get signature requests
Pull a paginated list of all signature requests for an application to audit volume.
Cancel signature request
Abort an active signature request to prevent further signing if terms change.
Get signer inputs
Pull the specific data fields and values provided by a signer during the signing process.
Create webhook
Register a new endpoint to receive real time notifications for signature events.
Get signer profiles
List all available signer profiles to determine which constraints apply to a new signer.
Ignisign API Authentication
Tool to authenticate an application over Ignisign API and retrieve a JWT. Use when obtaining a bearer token before making other API calls.
Initialize Document
Tool to initialize a document for a signature request. Use when linking a new document to an existing signature request after creating that request.
Create Webhook Endpoint
Tool to create a new webhook endpoint for an application. Use after obtaining application ID and environment to register for event notifications.
Delete Document
Tool to delete a specific document by its ID. Use when you need to permanently remove a document after processing is complete.
Delete Ignisign Signature Request
Tool to delete a signature request. Use when you need to permanently remove a signature request by its ID.
Delete Signer
Tool to delete a signer. Use when you need to remove a signer from a specific application environment after confirming signer ID.
Delete Webhook Endpoint
Tool to delete a specific webhook endpoint. Use when you want to remove an existing webhook by its ID.
Get application context
Tool to retrieve the global context of an application. Use when you need configuration and environment settings for a given app.
Get Document Information
Tool to retrieve document metadata by ID. Use when you need detailed information of a specific document after obtaining its ID.
Get Missing Signer Inputs
Tool to determine missing inputs needed for a signer in a specific signature profile. Use after selecting a signature profile and signer to identify required fields.
Get Signature Request Details
Tool to retrieve detailed information for a specific signature request. Use after creating or listing a signature request to inspect its details.
Get Signature Request Document
Tool to retrieve the document associated with a specific signature request. The action downloads the original file of a document. Provide `documentId` to select a specific document or omit to use the first available document of the request.
Get Signature Request Status
Tool to retrieve the current status of a specific signature request. Use when you need to check the state of a single request by its ID.
Get Signer Creation Constraints
Tool to retrieve input constraints required to create a signer for a specific signature profile. Use after selecting a signature profile to determine required signer inputs.
Get Signer Input Constraints
Tool to get signer input constraints. Use when you need to know which fields are required from signers for a given signer profile.
Get Signer Profile
Tool to retrieve a signer profile. Use after obtaining the signer profile ID.
Get Webhook Details
Tool to retrieve details of a specific webhook endpoint. Use after you have the webhook ID to inspect its URL, description, and creation timestamp.
Get Webhooks
Tool to list all webhook endpoints configured for an application environment. Use after confirming the application ID and environment.

30 actions · scroll to see them all

Frequently asked questions

Ceven interacts with Ignisign using secure API tokens to ensure that documents are only accessed by authorized workflows. When a document is uploaded or downloaded, the data moves through encrypted channels. We do not store your documents on our own servers; the agent simply acts as a bridge that moves the file from Ignisign to your designated storage provider like Dropbox or S3. You maintain full control over the document permissions within the Ignisign console. If a workflow is deleted, the access tokens used by that specific agent are revoked, ensuring no legacy processes can trigger new document requests or access old signature proofs.
Yes. You can build a workflow that uses the Get Signature Request Status action on a schedule. For example, the agent can check every twenty four hours for any requests still in a pending state. If a request remains unsigned, the agent can trigger a follow up email via your email provider or send a notification to the account owner in Slack. While Ignisign handles the technical delivery of the signing link, Ceven manages the business logic of when and how to nudge the signer based on your specific internal deadlines and urgency levels.
Ceven can use the Get Signer Inputs action to validate the data submitted by the signer. You can set up a workflow that inspects the submitted values against your database. If the agent detects a mismatch or a missing required field, it can automatically trigger the Cancel Signature Request action and start a new request with corrected data. This prevents the process from moving forward with invalid legal information. You can also configure the agent to flag these discrepancies for human review in your project management tool before the document is officially archived.
Yes. By combining a data source like a Google Sheet or a CRM list with the Initialize Signature Request and Publish Signature Request actions, Ceven can execute bulk sends. The agent iterates through your list, creates a unique request for each recipient, attaches the necessary files, and assigns the signers. This is ideal for annual policy updates or company wide handbook acknowledgments. The agent also logs the status of each individual request in your tracking sheet, so you can see exactly who has signed and who is still pending without checking the Ignisign dashboard.
One specific quirk to be aware of is that Ignisign requires a strict sequence for document creation. You cannot upload a file directly to a request; you must first initialize the request, then initialize the document placeholder, and only then provide the document content. If a workflow attempts to provide content before the document is initialized, the API will return an error. Ceven agents are pre programmed to follow this three step sequence, but if you are building custom logic, ensure you follow the initialize then provide pattern to avoid failed requests and API errors.
Absolutely. You can use the Get Signer Profiles action to pull the available configurations from your Ignisign account. The agent can then dynamically select a profile based on the document type. For instance, a vendor agreement might use a profile that requires a company tax ID, while a simple NDA might only require a name and email. The agent checks the Get Signer Creation Constraints for the chosen profile to ensure all required metadata is gathered from your CRM before attempting to create the signer in Ignisign, which reduces the rate of failed API calls.
Ceven allows you to create a webhook endpoint through the Ignisign API. When a signer completes their action, Ignisign sends a POST request to that endpoint. This event triggers the corresponding Ceven workflow immediately. For example, a Completed event can trigger the agent to pull the final signed document and update a deal status to Closed Won in Salesforce. This removes the need for polling the API every few minutes, which saves on rate limits and ensures that your downstream systems are updated within seconds of the final signature being applied.
Yes. To maintain a lean environment and follow data retention policies, you can add a Delete Document action to the end of your archival workflow. Once the agent confirms that the signed PDF has been successfully uploaded to your permanent storage and the signature proof is saved, it can call the delete endpoint in Ignisign. This ensures that sensitive documents do not live in more places than necessary. You can set this to happen immediately after archival or schedule it to occur thirty days after the signature request is closed.

Alternatives to Ignisign

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

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