ceven

Intelliprint

Sends physical mail and printed documents to customers automatically, tracks delivery status in real time, and manages custom print backgrounds from your workflow.

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Why use Ceven?

  1. AI native Intelliprint integration

    • Describe the outcome and Ceven picks the right Intelliprint calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Intelliprint data, across all 21 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Intelliprint access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Intelliprint, when, and on whose behalf.
    • The agent pauses and asks when Intelliprint is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Intelliprint.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Intelliprint action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Intelliprint, and when to use it.

Create print job
Use this when a document is ready to submit for physical printing and mailing. You can choose to confirm the job immediately.
Cancel print job
Use this to delete or stop an existing print job by its ID. Common for correcting errors before the print window closes.
List print jobs
Pull a list of all print jobs with optional filters and pagination to monitor volume and status.
Retrieve print job
Pull full job specifications and current status using a specific print ID.
Merge files
Combine multiple separate files into one single document before sending it to the printer.
List templates
Browse all available print templates associated with your account to ensure the right layout is used.
Create background
Upload a new background file with an optional name or team assignment for branded stationery.
List backgrounds
Retrieve a list of all uploaded backgrounds, filtered by team or limited by count.
Retrieve background
Pull the specific details and configuration of a background by its unique ID.
Update background
Change the name or team association for an existing background record.
Cancel or Delete Print Job
Tool to delete or cancel an existing Print Job by its ID. Use after confirming the print job ID to remove or refund a job.

11 actions · scroll to see them all

Frequently asked questions

Ceven triggers the print job the moment your workflow condition is met. Because Intelliprint supports same day printing, the agent can push a document in the morning and have it in the mail stream by the evening. You can build logic into Ceven to hold jobs until a specific cutoff time or batch them to run once per day. The agent monitors the response from the API to confirm the job was accepted and then updates your internal database with the print ID for future tracking. This removes the need for manual batching or daily uploads to a print portal.
Yes. Ceven can manage your backgrounds through the Intelliprint API. You can use the agent to upload specific background files for different teams or customer segments. When a print job is created, the agent specifies the background ID to ensure the letter appears on the correct corporate stationery. This is useful for companies with multiple brands or sub brands that need a distinct look for their physical mail. You can update these backgrounds in real time without needing to change the actual content of the letters being sent.
Ceven monitors the return status of every API call. If Intelliprint returns an error during the job creation phase, the agent can trigger a fallback workflow, such as sending an email notification to the account manager or logging the failure in a Jira ticket. For jobs that fail after acceptance, you can set up a recurring check that uses the retrieve print job action to poll for status updates. If a job is marked as failed, the agent can automatically attempt a resubmission or alert a human to review the document for formatting issues.
While Ceven can push thousands of requests, you must be aware of the Intelliprint API rate limits which vary by account tier. If your workflow exceeds the allowed requests per minute, the Intelliprint API will return a 429 error. Ceven handles this by implementing an exponential backoff strategy, meaning the agent will pause and retry the request automatically. However, for extremely large bulk mailings of tens of thousands of letters, we recommend using the merge files tool to consolidate documents where possible or scheduling the workflow to run in smaller batches over several hours.
The agent uses the merge files tool to combine multiple documents into a single PDF before the final print job is created. This is ideal for letters that require dynamic attachments, such as a cover letter combined with a generated statement and a legal disclosure. Ceven collects the individual file URLs or binary data, sends them to Intelliprint for merging, and then uses the resulting merged document ID for the print job. This ensures that the physical mail is sent as a single cohesive packet rather than multiple separate envelopes.
You can cancel a print job as long as it has not yet reached the physical printing stage. The agent can use the cancel or delete print job action to stop the process. This is useful if a customer updates their information or cancels their order immediately after the workflow triggers. However, once the job status moves to printing or mailed, the API can no longer stop the physical process. We recommend building a short delay or a review step into your Ceven workflow for high value mailings to allow a window for manual cancellation.
Intelliprint uses secure authentication for all API requests, and Ceven transmits all document data over encrypted channels. The agent does not store your documents permanently; it acts as a conduit between your data source and the Intelliprint print server. Once the print job is confirmed and the status is retrieved, the temporary file references are cleared from the active workflow context. This ensures that sensitive customer information, such as account numbers or personal addresses, is only present in the system for the duration required to execute the mailing.
Ceven uses the retrieve print job action to pull the current status of any mailing. Depending on the postage class selected in Intelliprint, this can include confirmation of receipt or a tracking number from the postal carrier. You can build a workflow that polls this endpoint every few days and updates your CRM when the status changes to delivered. This provides a digital audit trail for physical mail, allowing you to know exactly when a customer received a legal notice without having to manually check a postal tracking website.

Alternatives to Intelliprint

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

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Plug Ceven on top of the tools you already run. Connect Intelliprint and the rest of your stack, describe the outcome, and its agents handle the work end to end, days of it in minutes.

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