ceven

Beamer

Syncs product updates to your customer success tools, tracks user reactions to feature announcements, and automates the delivery of targeted notifications based on user behavior.

Try Beamer in Ceven

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Standard

Why use Ceven?

  1. AI native Beamer integration

    • Describe the outcome and Ceven picks the right Beamer calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Beamer data, across all 12 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Beamer access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Beamer, when, and on whose behalf.
    • The agent pauses and asks when Beamer is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Beamer.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Beamer action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Beamer, and when to use it.

Count Posts
Use this when you need the total number of posts matching specific filters to track content volume.
Get Category
Pull metadata for a specific category by ID to organize posts or group feedback.
Get Feed
Retrieve the URL for your standalone feed to share externally or embed in a portal.
Get Feeds
Fetch the general feed URL for broad application embedding.
Get Feed URL
Pull a personalized feed URL based on specific segmentation or language settings.
Get Notification
Retrieve full details for a single notification using its unique ID.
Get Notifications
Fetch unread notifications for a specific user context and mark them as read.
Get Post Comments
List all user comments for a specific post ID to analyze qualitative feedback.
Get Post Reactions
Pull all reactions for a post, filtered by date or reaction type to gauge sentiment.
Get Posts
Retrieve a list of post IDs and titles to use as references for other operations.
Ping API
Verify the API key is valid and the connection is active before running bulk tasks.
Update Notification State
Mark specific notifications as read for a user to clear their notification center.

12 actions · scroll to see them all

Frequently asked questions

Ceven uses the unique user identifier you have already mapped within Beamer. When the agent calls the Get Notifications or Get Post Reactions endpoints, it passes the user ID provided in the workflow context. This ensures that the agent only accesses notifications and reactions relevant to that specific user. If the user ID is missing from your CRM or database, the agent can be configured to search for the user by email first, provided you have a mapping layer in place. This allows the agent to connect Beamer engagement data directly to your existing customer records without creating duplicate profiles.
The current integration focuses on reading engagement and managing delivery. While the agent can pull posts, count them, and retrieve URLs, it does not currently support the full creation of post content via the API. You should continue to use the Beamer dashboard to craft your announcements and design your layouts. Once the post is live, Ceven takes over by monitoring the reactions, pulling the comments, and triggering downstream workflows based on how your users interact with that content. This ensures your brand voice and visual formatting remain consistent through the native Beamer editor.
Ceven respects the standard Beamer API rate limits which are tied to your Beamer subscription tier. If you have a large volume of users and run a workflow that fetches notifications for thousands of people at once, you may hit a 429 Too Many Requests error. To prevent this, Ceven implements an internal queuing system that staggers API calls. However, be aware that very aggressive polling of the Get Post Reactions endpoint during a major product launch could still trigger a temporary throttle from Beamer. We recommend using event based triggers rather than high frequency polling.
Yes. By using the Get Feed URL action, the agent can request a personalized URL based on the segmentation criteria you have defined in your Beamer settings. When a user logs into your app, the agent can pull their specific segment from your database and request the corresponding Beamer feed URL. This allows you to show different feature updates to beta testers versus general availability users. The agent simply acts as the bridge that passes the correct parameters to Beamer to ensure the user sees the right content at the right time.
Ceven does not store a permanent database of your Beamer posts or notifications. Instead, it fetches the data in real time from the Beamer API whenever a workflow is triggered. If you need to keep a historical record of user reactions or comments for long term analysis, you can set up a workflow that pushes that data into a data warehouse like BigQuery or Snowflake the moment it is retrieved. This approach ensures that Beamer remains the source of truth while giving you the ability to archive data for your own business intelligence needs.
The agent utilizes the language parameters available in the Get Feed URL endpoint. If your user profile in your CRM specifies a preferred language, the Ceven agent can pass that language code to Beamer to retrieve the correctly localized feed. This ensures that your global users receive updates in their native tongue without you having to build separate workflows for every region. The agent handles the logic of mapping your internal language codes to the format Beamer expects, making the delivery process seamless across different geographic markets.
Absolutely. You can build a workflow where the agent periodically calls Get Post Reactions and filters for specific reaction types that indicate frustration or confusion. When the agent detects a spike in these reactions, it can trigger an immediate alert in Slack or PagerDuty for your product team. You can even have the agent pull the last five comments from that post using Get Post Comments to provide the team with immediate context on why users are unhappy, allowing you to address the issue before it becomes a widespread problem.

Alternatives to Beamer

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

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