Knack

Syncs your custom database records across your tech stack, automates data entry into Knack objects, and triggers workflows based on record updates.

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Why use Ceven?

  1. AI native Knack integration

    • Describe the outcome and Ceven picks the right Knack calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Knack data, across all 10 of its actions.
  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Knack access.
    • Per user and per environment credentials instead of shared keys.
  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Knack, when, and on whose behalf.
    • The agent pauses and asks when Knack is unclear instead of plowing ahead.
  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Knack.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Knack action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Knack, and when to use it.

Create object record
Use this when you need to add a new row of data to a specific Knack object. Essential for lead capture or new asset tracking.
Create view record
Add a record through a specific form view. Use this when you want to respect the field constraints of a particular user interface.
Delete object record
Permanently remove a single record from a Knack object using its unique ID. This action cannot be undone.
Delete view record
Remove a record via a view that contains a delete link. Use this for cleaning up lists or calendars.
Get object record
Pull a single record by ID to see all field values in both raw and formatted versions.
List object records
Retrieve up to 1000 records from a specific table. Use this for bulk processing or reporting.
List view records
Fetch records from a specific view like a search result or a calendar. Only returns fields visible in that view.
Update object record
Modify specific field values in an existing record. Fields not mentioned in the request remain unchanged.
Upload file
Upload a document to Knack. This provides a file ID that you must then attach to a record using an update or create call.
Upload image
Upload an image to the app. Use the resulting ID to populate an image field in a specific object record.

10 actions · scroll to see them all

Frequently asked questions

Ceven connects to Knack using your application API key. When you set up the integration, you provide the API key associated with your specific Knack app. We store this key using AES 256 encryption at rest and only inject it into the header of the request when the agent needs to perform an action. Access is scoped strictly to the application linked to that key. You can rotate your API key within the Knack settings dashboard at any time, which will require you to update the connection in Ceven to resume your automated workflows.
Yes, but you must be aware of Knack pagination. The List Object Records action returns up to 1000 records per page. When a workflow requires more data, Ceven automatically handles the pagination logic by following the offset cursors provided by the Knack API. This ensures that your reports or bulk updates cover the entire dataset regardless of size. However, very large requests may take longer to process as the agent must make multiple sequential calls to gather all the necessary records before proceeding to the next step.
Object records provide direct access to the database table and return every field available in that object regardless of how it is displayed. View records are filtered by the specific rules you set up in the Knack app builder, such as a filtered list or a calendar view. Use Object actions when you need raw data for backend processing and use View actions when you want to mimic exactly what a user sees on a specific page of your Knack application, including the applied filters.
Knack uses a two step process for files. First, Ceven uses the Upload File action to send the binary data to Knack, which returns a unique file ID. The file is not yet attached to any specific record at this stage. Second, the agent must call the Update or Create Object Record action and pass that file ID into the correct file field. This sequence ensures that files are correctly indexed by the platform before they are linked to your business data.
Yes, Knack enforces API rate limits that vary based on your subscription plan. If a Ceven workflow triggers too many requests in a short window, Knack will return a 429 Too Many Requests error. Ceven handles this by implementing an exponential backoff strategy, meaning the agent will pause and retry the request automatically. To avoid delays in high volume workflows, we recommend batching your updates or optimizing your filters to reduce the total number of API calls required.
Ceven can monitor your Knack app for changes using a polling mechanism or by connecting to Knack webhooks if your plan supports them. When a new record is detected in a specified object, Ceven triggers the associated workflow. This allows you to send a welcome email, notify a team member in Slack, or sync the data to another tool the moment the record appears in your database. You can define exactly which fields must be present before the workflow fires.
Yes, you can create a workflow that first lists records based on a specific filter and then loops through those IDs to call the Delete Object Record action. However, be extremely cautious as Knack deletions are permanent and cannot be undone through the API. We strongly recommend adding a confirmation step in your Ceven workflow or creating a backup of your data before running a bulk deletion process to prevent accidental data loss.
Ceven can read and write to relationship fields by using the record IDs. When the agent pulls a record, it sees the ID of the connected record in a relationship field. To update a relationship, the agent sends the ID of the target record. If you need to find a record ID based on a name or email first, the agent will perform a search call to resolve the human readable value into the ID required by the Knack API before updating the link.

Alternatives to Knack

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

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