ceven

Razorpay

Syncs every payment, invoice, and refund into your operational tools and automates the collection process for Indian business entities.

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Why use Ceven?

  1. AI native Razorpay integration

    • Describe the outcome and Ceven picks the right Razorpay calls, fills the parameters, and checks the result.
    • Structured, agent friendly tool schemas so each call runs reliably instead of by guesswork.
    • Rich coverage for reading, writing, and querying your Razorpay data, across all 42 of its actions.

  2. Managed auth

    • Built in OAuth with automatic token refresh and rotation.
    • One place to manage, scope, and revoke Razorpay access.
    • Per user and per environment credentials instead of shared keys.

  3. Agent optimized design

    • Actions are tuned from real success and error rates so reliability climbs over time.
    • Full execution logs so you always know what ran in Razorpay, when, and on whose behalf.
    • The agent pauses and asks when Razorpay is unclear instead of plowing ahead.

  4. Enterprise grade security

    • Fine grained access so you control which agents and people can reach Razorpay.
    • Least privilege by default, read scopes first and only the writes a workflow needs.
    • A full audit trail of every Razorpay action to support review and sign off.

Supported tools

Every action Ceven's agents can run on Razorpay, and when to use it.

Create order
Use this when you need to initiate a payment request with a specific amount and currency before the customer pays.
Create customer
Register a new customer to enable recurring payments or saved cards for future checkouts.
Create invoice
Generate a draft invoice with specific line items and customer details for billing.
Issue invoice
Send a draft invoice to a customer to move it into the issued state for payment.
Create payment link
Generate a shareable URL that allows a customer to complete a payment online.
Notify payment link
Send or resend a payment link notification to a customer via SMS or email.
Fetch all payments
Pull a list of all transactions with time filters to audit history or analyze revenue.
Fetch all refunds
Retrieve all refund records to track status and analyze total returned capital.
Fetch all invoices
Pull a paginated list of invoices filtered by customer ID or date range.
Get reconciliation report
Pull settlement transaction data for a specific date to match payouts with bank deposits.
List disputes
Retrieve all chargebacks and fraud claims to initiate the resolution process.
Cancel invoice
Void an existing invoice that has been issued but not yet paid by the customer.
Cancel Payment Link
Tool to cancel a specific payment link. Use when you need to cancel an active payment link before it expires. The payment link cannot be used after cancellation.
Create an Order
Tool to create a Razorpay order with specified amount and currency. Use when you need to initiate a payment order before collecting payment from a customer. Amount and currency are mandatory parameters; receipt and notes are optional for in
Create Contact
Tool to create a contact for payouts in RazorpayX. Use when you need to add a new contact (employee, vendor, or customer) for making payouts.
Create an Invoice
Tool to create an invoice for billing customers. Use when you need to generate an invoice with customer details and line items. You can create a blank invoice in draft state, update it later, and issue it when ready.
Create Item
Tool to create an item that can be used in Razorpay invoices. Use when you need to create a new product or service entry for invoicing purposes.
Delete Invoice
Tool to delete an invoice in Razorpay. Use when you need to permanently remove an invoice from the system. Note: Only invoices in 'draft' status can be deleted. Invoices in other statuses (issued, paid, cancelled) cannot be deleted.
Delete item
Tool to delete an existing item from Razorpay. Use when you need to permanently remove an item from the system. Items can only be deleted if they are not associated with any invoices.
Fetch All Customers
Tool to retrieve a paginated list of all customers from Razorpay. Use when you need to get customer details for multiple customers or iterate through the customer base.
Fetch All Payment Links
Tool to fetch all payment links with pagination and filtering support. Use when you need to retrieve a list of payment links, optionally filtered by payment ID, reference ID, or date range.
Fetch all refunds for a payment
Tool to retrieve all refunds for a specific payment using the Razorpay API. Use when you need to check refund status, track refund history, or list all refunds associated with a particular payment.
Fetch a Payment Link
Tool to retrieve details of a specific payment link by its ID. Use when you need to check the status, amount, customer details, or other attributes of an existing payment link.
Fetch Invoice by ID
Tool to fetch a specific invoice by its ID from Razorpay. Use when you need to retrieve complete details of an invoice including customer information, line items, amounts, and payment status.
Fetch All Orders
Tool to retrieve a paginated list of all orders from Razorpay. Use when you need to fetch multiple orders, filter by date range, receipt, or authorization status.
Fetch Order by ID
Tool to fetch details of a specific Razorpay order using its order ID. Use when you need to retrieve order information, check order status, or verify payment details.
Fetch payments by order
Tool to fetch all payments made for a particular order. Use when you need to retrieve payment details associated with a specific order ID.
Get Contact
Tool to retrieve details of a specific contact by ID in RazorpayX. Use when you need to fetch information about an existing contact including their name, email, contact details, and metadata.
Retrieve Customer
Tool to retrieve details of a specific customer by their ID. Use when you need to fetch customer information including name, email, contact details, and custom notes.
Get Fund Account
Tool to retrieve details of a specific fund account by its ID. Use when you need to fetch fund account information including associated contact, account type, and payment details.

30 actions · scroll to see them all

Frequently asked questions

Ceven uses the API key and secret key pair provided by your Razorpay dashboard. When you connect the account, these credentials are encrypted at rest using AES 256 and are only decrypted at the moment the agent needs to make a request to the Razorpay servers. We do not store these keys in plain text or share them with any other services. You can rotate your API keys in the Razorpay dashboard at any time, though you will need to update the credentials in the Ceven settings to avoid service interruption. The agent only requests the specific scopes needed to run your workflows.
Yes. The agent can create a customer record, build a draft invoice with multiple line items, and then issue that invoice to the customer via email. Once the payment is captured, Ceven can detect the payment event and mark the corresponding order as paid in your CRM. If a payment is not received within a set timeframe, the agent can trigger a reminder by resending the invoice notification or generating a new payment link. This creates a closed loop system where no manual intervention is required from the billing team for standard transactions.
Ceven provides partial support for RazorpayX through specific contact and fund account tools. The agent can create new contacts for vendors or employees and retrieve fund account details to ensure payouts are directed to the correct destination. However, the agent focuses primarily on the payment acceptance side of the platform. For complex payroll workflows involving RazorpayX, you should explicitly define the sequence of contact creation and fund validation before triggering a payout request. This ensures that the payout does not fail due to missing beneficiary information.
Ceven can fetch historical payments and invoices using pagination, but Razorpay imposes strict rate limits on their API endpoints. If you attempt to pull several years of transaction data for a high volume account, the agent will automatically implement a backoff strategy to avoid being throttled. You might notice a delay in the initial sync for accounts with millions of records. We recommend using date filters when requesting historical reports to keep the response times fast and to avoid hitting the API ceiling during peak business hours.
The agent periodically polls the disputes endpoint or listens for dispute webhooks. When a new chargeback is detected, Ceven can pull the original transaction details and customer communication history to create a draft response. While the agent cannot legally represent you in a dispute, it prepares all the evidence packets required for a human operator to submit the final rebuttal through the Razorpay dashboard. This reduces the time spent searching for transaction IDs and customer emails during the narrow dispute window.
Yes. Ceven can create, update, and delete items that you use across your Razorpay invoices. This is particularly useful if you have a dynamic pricing model or a rotating list of services. For example, you can set up a workflow that updates the price of a specific item in Razorpay whenever you change a price in your master product database. The agent ensures that the items used in your invoices always reflect current pricing and descriptions without manual updates.
Ceven employs a robust retry mechanism for transient errors, such as network timeouts or 500 series server errors. If a request fails due to a validation error, such as an invalid customer ID or an invoice already being paid, the agent stops the workflow and sends a notification to the user with the specific error message from Razorpay. This prevents the agent from looping on an impossible task. You can then correct the data in the source system and trigger the workflow to run again from the point of failure.
There is no hard limit imposed by Ceven, but you are subject to the limits of your specific Razorpay account tier. Some Razorpay accounts have caps on the number of active payment links or the total volume of transactions allowed per day. If the agent receives a limit exceeded error from the Razorpay API, it will pause the operation and alert you. To increase these limits, you must contact Razorpay support directly to upgrade your account level or request a limit increase for your API credentials.

Alternatives to Razorpay

Other tools that solve a similar problem. Ceven supports these too, so you can switch or run more than one at once.

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